What’s New At Doshii In 2018

by Richard Owens | Jan 16, 2018 | Newsletter

New look for Doshii in 2018!

What an exciting last 12 months it’s been for the team at Doshii!

Updated logo, website, support and documentation

We have released our updated logo and message ‘Apps & POS Connected. Connect Once.’ This absolutely sums up the benefit that Doshii provides.

 
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With our new website going live, Doshii is focused on solving the problem for Apps to connect to POS and access thousands of venues via one integration platform. Doshii allows Apps & POS to focus on core product development whilst the Doshii API allows both to seamlessly integrate – this benefits venues by accommodating the many Apps that need to communicate directly with their POS.

Doshii Founder & CEO, Sean O’Meara explains, ‘It’s not just the Apps & POS that benefit from Doshii – the time saving, reconciliation and ease of connecting Apps and POS is a HUGE win for Venues. Doshii allows Apps & POS to focus on core product development whilst the Doshii API allows both to seamlessly integrate with thousands of venues.’

We have added in a new help-desk system as well as a complete overhaul of our documentation platform whilst automating a number of tasks and added in a variety of new features to allow Apps to be activated via the new Dashboard.

 

More Innovative Features

In consultation with our App & POS partners, we are continuing to add new innovative features including specific order-ahead, loyalty and payment options.

The Doshii development team have also implemented improvements to our infrastructure and delivery pipeline so that Doshii continues to provide the reliability and performance at a greater scale in 2018.

 

New Partnerships

Last year Doshii signed an exciting agreement with Omnivore – an API platform based in San Francisco which is heavily focused on the US, UK, and European markets. This arrangement has created new integration opportunities immediately for the Australian and NZ market which will soon include countries location across APAC and Africa providing access to venue POS with a larger geographical footprint. We are continually working closely with the Omnivore team to provide App & POS partners superior regionalised support and integration platforms on a global scale.

 

We’ve forged many new successful partnerships including with Menulog, OpenTable, QSIC, ImpactData, Tanda, BluFlow, HeyYou and Tayble and we have several more Apps & POS scheduled for release connected via Doshii this year.

 

New Dashboard

A new Doshii Dashboard is set for general release late January that will allow venues to manage their connections with ease and allow Apps & POS to access real-time data via to ensure that integrations are working at all times – and troubleshoot any issues immediately.

  • Users can now easily see and manage all the registered venue locations and the App and POS instances they are connected to from the one console.
  • The dashboard is built on the same Doshii API as integrations, seeing same data in real-time.
  • Task-oriented from users’ perspectives for quickly on-boarding venues, debugging issues and configuring new connections.
  • Augmented by real-time statistics for monitoring services with easy to read and meaningful statistics to all the connection points.
  • Integrated Helpdesk and support to search the guide documentation, request enhancements, and support and chat with available agents.

 

 

Dashboard Early Access

 

Awards and Events

To cap off a great year, we were delighted to be recognised as one of Melbourne’s top 40 startups by The Martec. We were honoured to be included in the Grant Thornton Business Bootcamp, and the Intersekt Event this year, and look forward to participating in many more in 2018.

 

New Talent

Doshii added three new senior members to work alongside our already talented team:

  • CTO: John Twomey
  • Head of Product: Greg Williams
  • Lead Developer: Stefan Aichholzer

Read more about the new team here

 

2018 and beyond…

So what does the future hold? Well, we’re even more excited than ever about the future development of the API Platform and Doshii Dashboard. Partner Sandbox and Documentation will require new logins for 2018; If you would like early access to our brand new Dashboard which gives real-time analytics and monitoring of all your integrations – let us know here.

Please complete our partner survey if you haven’t done so already, which will help us prioritise improving our product and resources to support your plans for 2018. Please note, current Sandbox and API Documentation accounts that have not completed the survey will be deactivated this January 29th, 2018.

 

 

Complete Partner Survey

 

 

We have a number of exciting new app and POS features in the pipeline, so stay tuned for further updates.

Here’s to a prosperous for all our App partners and POS vendors and venues and cheers to an exciting 2018!

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