Australian hospitality POS and app middleware platform Doshii has signed on three additional Point of Sale (POS) partners, giving more venues the opportunity to cut through the app chaos and streamline their operating systems.
The three new partners – Abacus, Splitability, and MSL (SwiftPOS and Infogenesis) – will provide their merchant customers with direct access to Doshii’s growing range of ordering, delivery, reservation, loyalty program, payment, rostering and other business apps.
Doshii CEO, Justin O’Donnell said the partnerships will make it easier for venues to manage and maximise the performance of their online channels.
“These new partnerships will soon enable over 10,000 additional hospitality businesses to use Doshii to evaluate, connect and manage a range of hospitality specific Apps needed to run an efficient modern day operation, connected directly with their existing POS system,” Justin said.
“Doshii effectively creates an integrated ‘one-stop-shop’ for a range of Apps from delivery and in-venue ordering, business management, data, and customer loyalty programs with venues’ POS system.
“Doshii technology and dashboard offers features and tools, reducing labour costs involved with rekeying orders, and helps minimise mistakes that lead to product wastage, excessive costs and unhappy customers – driving benefit directly back to merchants.
“Ultimately, improving revenue, reducing operational costs and increasing efficiency.”
Justin said the new partnership is a win/win for all involved by reducing development, maintenance and support expenses for POS and app partners by leveraging the Doshii technology along with 24/7 monitoring and proactive support.
“Our growing app and POS partnerships is and will be a continued focus for Doshii to provide connectivity to merchants enabling them to better serve the increasingly tech-savvy consumer experience – and happy customers lead to a more successful hospitality business,” he said.
“Doshii also has a menu management system to allow venue operators to manage their menus across multiple Apps. All styles of hospitality operators will benefit from less time managing menus across multiple apps – we are investing heavily in continued product development in Doshii”
“We have experienced unprecedented uptake following last year’s COVID-19 restrictions, largely due to Doshii’s ability to help venues seamlessly ‘tech up’ and allow businesses to focus on what they’re actually good at – be it making and serving burgers or mixing cocktails – without distraction or delay.”
Doshii’s growing partnerships with POS vendors venues will enable more venues to connect directly to a range of apps such as Deliveroo, HungryHungry, Mr Yum, OrderUp and Mobi2Go and me&u, through to reservations apps including OpenTable and Resy, to name a few.
Justin said as venue operators emerged from COVID-enforced lockdowns, they were increasingly looking for ways to efficiently increase their revenue streams, reducing labour cost, and ultimately serve customers quicker.
With HungryHungry, venues can create stunning digital menus, special diet filters and knock your bookkeeper’s socks off when you add up-sell options to menu items.
Venues can also take instant online payments on your digital menu and add pre-ordering to satisfy even the most Type A of customer personalities.
With easy order fulfilment features and actionable reports too, HungryHungry is a one stop shop platform for the ever evolving dining experience.
And whilst HungryHungry is your secret sauce to creating mouth-wateringly great experiences for each and every customer you serve, the Doshii integration means the experience is super seamless for you too.
Using the Doshii API integration all data (orders, deliveries, payments, etc.) can be connected straight to your PoS – no more manual rekeying of orders and everything in one place.
Hospitality’s coronavirus fight back
“Once the tech is mastered, it’s back to the simple stuff, the human instinct, the bread and butter: providing awesome hospitality experiences to consumers, wherever they are.”
Doshii Chief Revenue Officer Josh Franklin writes about the hospitality industry’s coronavirus fightback. You can read the article published in QSR Media here, or on the Doshii blog and let us know your thoughts.
Five tips for setting up a Dark Kitchen
A ‘dark kitchen’ is a restaurant that only exists digitally, creating meals exclusively for the booming online delivery market.
For merchants the opportunity with ‘dark kitchens’ is to unlock a new revenue stream, optimise a menu specifically for delivery and ultimately meet customers with new food products in interesting ways via a range of online delivery channels.
Here’s five tips from the Doshii team for setting up a Dark Kitchen:
LUCAS Restaurants Chin Chin, Baby Pizza, Kong BBQ and Hawker Hall are all benefiting from centralised insights from TableCheck, seamlessly integrated into their connected PoS. The Doshii powered integration means understanding customers’ purchase history is easier than ever as Doshii captures and enables SKU level data to be associated with customer spend.
“Doshii in partnership with TableCheck is helping LUCAS Restaurants to capture diner spending habits across all our venues. This forms a primary data set used for revenue and performance metrics while also enabling us to understand our most loyal diners.”
DQ is a great way for customers to order & pay in venues. With DQ you can serve your customers fast and safely. Guests browse your menu and order & pay instantly at their table simply by scanning a QR barcode. No downloads or signups are required.
Venues that partner with DQ instantly extend their service capabilities and improve labour productivity. You control the presentation of your brand and the way service occurs throughout your venue.
With the Doshii connection, orders are seamlessly delivered to their POS and menu items are synchronised in real-time, reducing double handling and error.
Sign up to Doshii for Covid-safe QR code menus
Looking to get QR codes working efficiently for your venue to comply with NSW Covid safety measures? Doshii has the complete range of apps in the Doshii App marketplace with QR code capability that you can connect directly into your existing POS and we are here to support this hospitality industry by waiving our venue plans until March 2021.
Current apps in the Doshii app marketplace that enable QR code digital menus:
The Doshii team grows again
Doshii is thrilled to announce the newest member of the team Stephen Monahan who is joining as Partner Success Manager. Stephen has a wealth of experience honed whilst working with cutting edge start-ups, scale-ups and enterprises.
Stephen, is an alumni of companies including UberEats, Trip Advisor and IBM. Stephen’s experience across a range of Apps across the hospitality sector delivers yet another team member with a passion for hospitality and technology assisting Doshii and venues using Doshii to help simplify their connected world.
“Stephen has incredible industry experience having started in the world of web development and ending recently in the hospitality food delivery space. He’s the perfect person to join our team and work as Partner Success Manager with Doshii’s venues and Apps to ensure successful digital transformation” says Sean O’Meara, Doshii CEO and Founder.
“Most recently I’ve been focussing on building partner relationships and supporting them in the development of API integrations and have worked with many of the major POS providers and hospitality venues in the ANZ market. This has primed me perfectly to ensure the best outcomes for Doshii and it’s many venue partners looking to connect to a world of apps and opportunities,” adds Stephen, Doshii Partner Success Manager.
Doshii now provides a WooCommerce plugin (part of WordPress) that enables a connection between your online store and your POS; making sure that orders from your website can flow directly into your kitchen.
Be it meal kits, merchandise, cooking classes or simply online ordering, any purchase via your WooCommerce website can now be connected directly to your POS – no more manual rekeying of orders or sales reports.
The plugin is available to all WooCommerce customers and a step by step guide with resources for help and support can be found here.
Drive Yello connects for last-mile delivery
At Doshii we’re thrilled to announce the imminent launch of our integration with Yello.
Yello is a last-mile logistics automation and management platform, with built in access to crowdsourced couriers and networks.
Yello ensures faster delivery to drive customer loyalty, better tracking to ensure customer satisfaction, total visibility to keep you in control and crowdsourced couriers to ensure that you can scale.
The Yello Platform comes with a rich feature set to suit your individual venue needs and keep you focused on what matters most – your business:
You can set & forget your delivery run creation and assigning through automation. This means more time thinking about your product and customers, not delivery ops.
Optimise runs created and assigned at set times throughout the day to internal drivers or external contractors in the area.
Access your data and analytics around delivery: drops per hour, distance travelled, “on-time” delivery, heat mapping etc.
And with Doshii, all of these benefits are multiplied with the ease of everything being seamlessly integrated into your existing POS system and venue operations – meaning no additional manual effort required and everything centrally managed.
No matter where an order comes from – over the phone orders, website/ecommerce, or via an ordering app all the data is transferred directly into your POS and straight to your printers in the kitchen and Doshii automatically will notify Drive Yello if the order is to be delivered – so you’ll never have to waste time re-keying orders or delivery information.
With more than 20 years of experience leading cutting edge Food & Beverage and Retail Technology startups, scale-ups and global multi-nationals, Josh brings a wealth of industry knowledge and experience to the Doshii leadership team, joining as Chief Revenue Officer.
“Josh has incredible industry experience having worked with leading POS both locally and across APAC and USA. I have worked with Josh previously and am thrilled announce his addition to the growing team.” Sean O’Meara, Doshii CEO and Founder says.
“The Hospitality industry is going through a huge digital transformation at the moment and Doshii is driving value back to merchants by enabling them to connect and manage the range of Apps connected directly with their POS – having someone of Josh’s experience join the ranks is another step for us in ensuring we’re serving our merchants and bringing them the best of new technology to drive revenue efficiently to their business,” added Sean.
On joining, Josh explains, “It couldn’t be a more exciting time to join Doshii. With a rapidly growing business bringing and connecting Apps and POS and adding new solutions like the Doshii Connect app to market and a range of new apps joining the Doshii app marketplace, I couldn’t be more excited about rolling up my sleeves and getting to work on Doshii’s next chapter.”
At Doshii we’re thrilled to announce the imminent launch of our integration with Zomato.
Now united with Doshiii, Zomato’s new contactless ordering and entire product suite can be seamlessly integrated into a venue’s existing POS system, enabling you to hit go from day one. We’re talking ALL of the benefits, none of the hassle.
Find out more here and register to be one of the first to access the new integration.
Doshii gets to work for Radio Mexico
Radio Mexico in St Kilda, Melbourne, has been serving up authentic flavours for the past eight years.
And even though she has been cautious of the booming restaurant tech industry, Radio Mexico boss Adele soon realised that for a modern restaurant to truly flourish, it needs more than just great food — it needs to find a way to harness the chaotic world of apps and online delivery.
So Adele decided to keep things simple by connecting Mr Yum and Deliveroo using the Doshii platform.
Read more about how we simplified Adele’s connected world of apps and POS for Radio Mexico here.
Doshii adds Reva hotel and resorts app to marketplace
The Doshii team are pleased to bring hotel and resorts teams a brand new integration, adding Reva Hospitality to the Doshii app marketplace.
Reva Hospitality’s fully branded hotel and resort customer portal enables guests to order from and interact with all food and beverage outlets, including room service as well as all hotel services, experiences and amenities – across a total of 15 languages.
It takes multiple software to run a hotel and resort business but the Doshii and Reva Hospitality integration ensures your key tech is working together, so you can focus on what matters most – your guests.
Find out how to activate Reva Hospitality for your business here.
At Doshii we’re thrilled to announce the imminent launch of our Connect app – a solution for venues to help them manage their connected world with ease and confidence.
Connect your Point of Sale
The Connect app calms the chaos by centralising business operations and putting them at the tip of your fingers.
Use multiple apps in one place
The Connect app gives you total control of customer orders, in one place, accessible on any device.
Get deep insights about your venue
The Connect App provides real-time visibility of all your revenue channels including your POS and App sales – allowing you to better understand your business in a consolidated view.
After launch, there’ll be heaps more features added through regular releases too, like menu management. We know our venue partners have loved the time saving benefits of using Doshii Dashboard to manage their menu across all connected apps, so of course that will be coming to the app too.
And there’s much, much more. Keep up to date for launch date information and feature releases by getting in touch to register your interest.
Doshii provides more than just seamless app integration
When Scott from Squires Loft in Geelong and Torquay decided to streamline his businesses with Doshii, it improved and simplified their business in more ways than one.
Scott leveraged Doshii to connect OrderUp! as his online ordering platform, ImposPlus as his core POS system, and Tanda to take care of his rostering.
In addition to simplifying the chaotic, ever-changing world of ordering apps and saving time processing over 100 takeaway and 250 dine-in orders a night, Doshii also provided detailed, easy-to-access data about business operations, leading to smarter decisions and increased revenue.
For example, through the connection of Tanda into the POS system, Doshii displays labour costs as a percentage of revenue in real time. Having that kind of information at his fingertips allows Scott from Squires Loft to make smarter decisions about staffing whilst eliminating the burden of finicky, manual number-crunching.
And with less on his plate, Scott now has more time to focus on what’s on his customers’.
Doshii can help you connect your ImposPLUS to a world of apps and opportunities to drive revenue and reduce costs. If you want to find out how we can help you and your venue, get in touch with Doshii directly at firstname.lastname@example.org
Why venues love Doshii
We connect you quickly
We help you connect your POS to Apps quickly and easily – so you can go back to focusing on what you do best.
We give you control
We set you up to manage your digital menu – item names, prices and images – rom one place, across all of your Apps.
We save you time
We create efficiencies by enabling orders to be received directly to connected POS terminals & printers.
We work as real partners
Our customer success team is on hand to help you master technology, make sense of the numbers and realise your potential.
Want to see how Doshii could simplify your connected world?
Digital ordering made simple for Outback Steakhouse, with Doshii, Micros and OrderUp!
Outback Steakhouse has turned to Doshii to help streamline its digital ordering process, meaning more time for staff to focus on what matters: juicy steaks.
Pre-COVID-19, Outback Steakhouse’s eight venues collectively received around 3500 app orders per month. Chris and his team calculated the labour cost of manually re-entering these orders into their in-house POS at 80 cents per order, meaning Outback Steakhouse was wasting around $2800 per month just to retype customer orders.
“Doshii sends customer orders from Apps, like OrderUp! directly to the Micros POS which prints the food to the kitchen and any drinks to the bar, with no need for staff to waste time on re-entering orders,” explains Outback Steakhouse CEO Chris Noble. “Time and money saved!”
“If only we were aware of Doshii earlier, we’ve been thrilled with the results” he adds.
Doshii can help you connect your Micros POS to a world of Apps to drive revenue and reduce costs, if you want to find out how we can help you and your venue, get in touch with Doshii directly at email@example.com
Early Doshii data reveals dine in ordering via apps increases by 24% after lockdown
The Doshii team has been analysing data over the last few months, specifically delving into the period prior, during and following (hopefully) the global Coronavirus pandemic.
Now, everyone will know that out of venue ordering and delivery has gone through the roof during lockdown, but interestingly, as we’ve come out of lockdown (a false start for VIC sadly) we’ve started to see a rise in transactions across dine in digital ordering.
The results show a sharp increase of 24% across dine in ordering apps, up from a 31% pre-Covid to a huge 55%, tracked via the data Doshii can access across a plethora of apps in Australian venues. This was certainly a transformation already well under way before COVID-19 but the pandemic has clearly accelerated things further.
Doshii CEO and Founder, Sean O’Meera, said: “At Doshii, we love to see venues adopting new technology – particularly when it can drive new efficiencies for restaurant businesses. We work with a huge range of ordering apps and it’s been great to see so many of them ‘pivot’ quickly to provide venues new features over the last few months – hats off to them!”
Stay tuned for a full report coming soon on post-Covid trends, but in the meantime if you want to talk more about the data and insights Doshii has access to and the trends that could impact your business, simply get in touch.
Allow your customers to order via Facebook Messenger?
Yes, that’s the future and Botty already has you covered.
Botty was launched across South East Asia and United States throughout 2019 and recently connected with Doshii – enabling venues and their customers to place orders directly through to a POS system using Facebook Messenger, Web and Google ordering.
Doshii already works with a growing list of the key Apps a venue needs to run a modern business, and those you’ll need in the future. We are pleased to welcome Botty to the list of new Apps available to venues.
Helping more venues connect with Square.
In just over a month since Doshii welcomed Square to its ecosystem of connected Point of Sale (POS) we’ve seen a huge increase in bars, restaurants and cafe venues connect to the Doshii platform, to access the growing range of delivery and in-venue ordering Apps.
The new connection enables any venue with Square to connect to Apps available via theDoshii App Marketplace that can help them operate their digital business – driving efficiency by putting you, the venue, in control of your digital menu and removing double entering of orders at the POS.
Doshii is excited to welcome Square to its ecosystem of connected Point of Sale (POS) systems across Australia. The connection enables any venue with Square POS to connect to the growing range of e-commerce applications available via Doshii App Marketplace to help operate and run their digital business.
Helping more venues connect
Doshii CEO and Founder, Sean O’Meara explains, “With the current COVID-19 environment venues are having to adapt and connect specifically with a range of ordering Applications (Apps) to run and drive digital sales to their business. Directly from Square POS, sellers can enable Doshii and gain access to the growing list of ordering and delivery Apps”
Connect today, Connect for FREE.
As part of the partnership, venues can access Doshii for free for the next six months (until October this year) and connect multiple Apps directly to their venues’ POS. Doshii connects to a range of ordering Applications such as Deliveroo, Mr Yum, OrderUp!, Mobi2Go, me&u , FROLO and WebPOS, through to reservation platforms including Resy and OpenTable.
Doshii GM, Greg Williams explains “Our goal is simple – we want to provide venues with the one platform to manage and maintain all of their digital e-commerce applications to reduce labour costs and drive revenue in a sustainable manner”
More ordering & delivery options for Australian sellers
A number of venues have signed up to Doshii directly from their Square POS with Todd Gawn, owner of The Bearded Jaffle in Ascot Vale providing some insights:
“I wish all our Apps were on Doshii connected to our Square POS. No more copying over orders from multiple different tablets to our POS means there’s no room for error, orders automatically appear on the POS – instantly! As soon as we view the order it prints to the printers – 100’s of orders means lots of time re-entering orders, from multiple tablets. We are saving 2 minutes on each order coming through, freeing up lots of time and making service flow so much better!”
I wish all our Apps were on Doshii connected to our Square POS
“Doshii essentially removed an entire process for us on every order – meaning we can focus on service and speed up our preparation time. It’s only the first few days, but we couldn’t be happier with Doshii if we tried!”
More resources & support
Square has announced support for businesses during this time, including waiving software subscription fees and offering additional business assistance through their dedicated resource hub.
It’s Doshii’s view that on the other side of COVID-19, merchants and their customers’ willingness to adopt in-venue and out-of-venue digital technology will sky rocket. The Square and Doshii connector, opens the door for even more Australian venues to quickly and easily find, evaluate and manage connected Ordering App solutions for both out-of-venue and in-venue (when it starts again) ordering.
More ordering & delivery options for Australian sellers
“We are excited to partner with Doshii to provide Square sellers with additional options for ordering and delivery, especially during this time,” said Square Australia’s Business Development Lead Colin Birney. “This is an integration we know our hospitality businesses will appreciate, enabling them to use one simple system for all their ordering and payment needs, eliminating the hassle of juggling multiple apps and potentially missing sales.”
As of April, Doshii is waiving all Standard and Premium subscription fees to assist venues digitising during COVID-19, until October 2020.
Doshii has a Free plan offering for venues to connect one App for free on its basic plan. Doshii also offers more advanced, Premium and Enterprise starting from $49.90 per location per month. See: doshii.io/pricing
Square has simple pricing, charging one flat fee for transactions, with no long term contracts. Square also offers a 30 day free trial for their dedicated Restaurants POS software to help businesses get started.
What’s the catch?
There’s no catch – Doshii may charge Apps a nominal amount to connect to specific locations.
What’s the benefit to me?
Using Doshii’s Digital Menu Management features available within the Doshii Dashboard, venues can manage their menus across all of their Doshii connected Ordering and Delivery Apps, giving power back to the venue to save time in managing pricing, naming, images etc…
Are my images from Square available in Doshii?
Yes, if you have images attached to your menu in Square these will be automatically synchronised and appear within the Doshii Digital Menu management platform where you can also manage specific images of food and beverage across each of the connected Apps.
Where do App Orders show up in Square?
Orders will automatically pop-up on your Square POS, and be available in your Active Orders list. You can choose ‘View New’ to view the order and choose from a range of options – all available in the Orders section of your Square POS.
Do I need to manually set order wait times?
If your Ordering App supports this (most do) you configure the setting in your Ordering App.
Can I change the Order Status?
Yes. The Order status can be changed per order by navigating to the Orders section of your Square POS. New Orders are automatically marked as ‘new’ and you can then toggle the order to ‘Mark as in Progress’ and ‘Mark as Picked Up’
Did you know the first cash register made in 1879 did not have a cash drawer? Yes sirree, this device was solely designed to keep track of the value and number of transactions – as to combat tally shortfalls by light-fingered staff from the cash box. The first machine was entirely mechanical and was dubbed: “Ritty’s Incorruptible Cashier”.
In 1884 James Ritty sold the patent (granted the previous year). Later John Henry Patterson bought this patent and company and renamed the business as the National Cash Register Company – today we know this enterprise as NCR and it is the global pioneer of the Point Of Sale (POS) industry.
With the cash register becoming the single source of truth for the business owners, staff and customer business boomed in the early twentieth century. Cash registers got bigger and more ornate and were a treasured piece of equipment set on the shopkeepers’ countertop.
Adding A Bell To The POS Alerted The Store Manager To Money Being Added To A Cash Box Next To The Register Machine
NCR employee Charles F. Kettering Kettering invented the electric cash register in 1906, which made ringing up sales physically much easier for sales clerks.
During his five years at NCR, from 1904 to 1909, Kettering secured 23 patents for NCR. He attributed his success to a good amount of luck but added, “I notice the harder I work, the luckier I get.”
The NCR corporation also went on to invent the magnetic credit card strip and self check-out machines and refined the initial patent of the cash register to include a drawer to hold money and a paper roll for receipts.
By the fifties, the retail industry exploded and business was booming as manufacturing increased post-second war. As a result, every well-respected business updated their Point of purchase machine to a modern model – that was electric and used liquid crystal display (LCD) screens, buttons replaced keys, credit card magnetic stripes, and thermal printing was popular options.
By the 1970s technology companies like IBM had identified retail and payments as an industry ready to adapt to their electronic cash register which is recognisable as a modern POS solution today.
The cash register now went from a glorified calculator with a drawer, to a powerful device that enabled large retail outlets to track sales, minimise register errors, collect inventory data and provide better service at the counter. In 1979 the bar code became widely used to be read by the scanner at goods receiving and checkouts to increment, decrease, price, track or replace stock. Software became sophisticated and by 1981 the first restaurant-specific POS was released.
Fun Fact: A packet of Wrigleys Juicy Fruit chewing gum was the first item to be bar code scanned
In the mid-1980s touch screen was unveiled for the hospitality industry.
A decade later the operating system for POS was Microsoft Windows platform and later the Microsoft Opos retail platform was released. This is the API which connected many POS terminals with the retailers Point of Sale solution.
The First API Connected POS to Merchant Payments
OPOS, full name OLE for Retail POS, a platform-specific implementation of UnifiedPOS, is a point of sale device standard for Microsoft Windows operating systems that was initiated by Microsoft, NCR, Epson, and Fujitsu-ICL and is managed by the Association for Retail Technology Standards. The OPOS API was first published in January 1996. The standard uses component object model and, because of that, all languages that support COM controls (i.e. Visual C++, Visual Basic, and C#) can be used to write applications.
The OPOS standard specifies two levels for an OPOS control, the control object which presents an abstract hardware interface to a family of devices such as receipt printer and the service object which handles the interface between the control object and the actual physical device such as a specific model of the receipt printer. This division of functionality provides a way for the application development to write to an abstract hardware interface while allowing the application to work with a variety of different hardware. The only requirement is that a hardware vendor supplies an OPOS compatible service object with their particular hardware offering.
Typically a manufacturer of point of sale terminals will provide along with a terminal operating system an OPOS control object package with a software utility that is used to configure OPOS settings. Such a utility will specify the settings for an OPOS control object and indicate the service object to be used with a particular OPOS profile. When the point of sale application starts up, it loads the OPOS control object and the OPOS control object, in turn, loads the service object specified by the current OPOS profile. The Windows Registry is typically used as the persistent store for device settings. The hardware device manufacturer will normally provide a utility for device-specific settings used by the service object.
In 2010 the iPad became a popular mobile device to feature in stores and restaurants and the software to run the preferred POS solution relies on connectivity to remain in the cloud. Transactions occur in real-time and payments can be taken at the table or away from the counter.
Since 2016 POS has become the centre of an omnichannel platform that can connect and integrate with a number of useful Apps and management tools for venues to customise their customers experience and manage their staff, inventory, reputation, loyalty programs, pricing and analytics.
Observation: With the world becoming less dependent of coins and notes and most transactions now occurring via debit, credit cards or mobile wallets the cash register may no longer require a cash drawer at all in the near future.
With Doshii venues are able to connect to what matters to them most. Seamlessly processing bookings, orders, payments, gift cards and providing analytics from their point of sale system.
Tanda is a cloud-based global workforce success software. The platform offers strong payroll and rostering features, as well as powerful real-time insights that help businesses track the connection between sales and their human capital.
Tanda believes that organisations are successful when their workforce is successful
Tanda lets venues on-board employees, build shift rosters in minutes, automatically calculate pay based on the hospitality award and employees are able to clock in via the Tanda time clock app.
This is particularly valuable in the hospitality industry, as operational management and staff can compare expected to actual figures as the day progresses – allowing them to make on-the-spot adjustments as needed and ensuring they are able to make better data-driven decisions
Tanda relieves the administrative burden by helping venues:
Stay in control of staff rostering and shift swapping as the Tanda mobile App puts rosters, notifications, leave management, and the ability to cover shifts in the hands of employees.
Ensure regulatory compliance with Hospitality award rates as well as automating their wage calculations, including base rates, overtime, allowances, and higher duties
Manage and predict staff count based on-demand data
Bringing the venue all the data it needs to effectively manage teams on an easy to navigate platform with Tanda.
Doshii GM, Greg Williams, explains, “Having live data allows customers to control their business and fine-tune their operation as the day unfolds, instead of having to try and correct events after the fact when it’s too late to remedy.”
Connecting directly into a venues single source of truth, the point of sale system (POS) and Tanda. The Doshii API is used to connect the Tanda platform with the venues POS ensuring that the data is allied and accurate in real-time, seamlessly.
Dan Etiel, Tanda CMO says “By connecting Tanda and Doshii, customers get real-time sales data which allows them to optimise their business operations live throughout the day by making data-driven decisions. This level of insight has not been available before and is a significant step forward for real-time business intelligence.”
Measure the metrics that matter
Tanda further offers a customisable on-boarding process for venues and a one-touch intelligent rostering with 5-point compliance check. A convenient mobile solution for employees to view rosters, apply for leave and offer to fill vacant shifts. The App can send automated reminders to staff for their next shift and offers optimised time and attendance with facial detection, for easy clocking in.
The handy Scheduling App sends notifications the manager on shift when staff are late, working beyond their roster, going into unexpected overtime, not taking a required break or are absent. Operational compliance is ensured as Tanda offers Award interpretation for over 35 industry awards and the ability to build in EBA’s on request.
Become compliant with ease – pay wages correctly every time with Tanda
Wages and payroll are simplified and Tanda offers payroll integrations with all top payroll solutions and offers a secure 2-way sync.