Strike Bowling Strike It Lucky With Doshii and Tabsquare
Strike Bowling is not just a place to have fun tossing a ball down an alley but rather an ultimate entertainment experience offering on-premises options like laser tag, karaoke and fun escape room experiences. Customer visits are further enriched when combined with a gourmet kitchen, a fully licensed bar and cutting edge venue technology.
No queuing, no suspending the fun, straight from where the customer stands.
“At Strike Bowling we are always searching for ways to improve our guest experience. This is where Doshii has enabled us to use platforms like Tabsquare to allow our customers to order from kiosks located at the Bowling Lanes! The orders are seamlessly transferred to the POS which means sales and stock controls are always in tune” says Shannon Grant- Head of IT Funlab – Strike Bowling Bar, Australia
Since first opening their bowling venue in Melbourne in 2002 the group has expanded nationally and is a firm favourite with adults and children alike. The younger generation is focused on the venue activities while the adults enjoy the experience of being together, having fun and add a healthy dose of competition!
With the venue adopting the new ordering and payment kiosk technology they are able to deliver intuitive menu options, offer smart cross-selling and up-selling as well as having multi-lingual capabilities for a wider customer range.
Mr Grant continues “These enhancements have delivered a better experience for our customers whilst keeping operations smooth and simple.”
Tabsquare provides real-time venue and customer behaviour analysis at each self-order and payment kiosk. Doshii provides the integration for Tabsquare to take payment and deliver orders directly to the venue Point of Sale (POS) and deliver a speedy service with no queuing.
Mr Grant confirms “The TabSquare solution has been embraced by our customers, resulting in a 40% lift in Food And Beverage Sales.”
Whether booking a night out with friends or just enjoying the family there is always fun to be had at a Strike Bowling venue – the reviews speak for themselves.