Doshii and Triniteq integration maximises customer engagements

Doshii is pleased to highlight another POS integration – with Triniteq, a company that specialises in building customisable Point of Sale systems that include an integrated Waiterpad, a fully-featured Customer Relationship Management (CRM) system and Loyalty platforms.

“Triniteq is a popular Australian technology and services provider that specialises in designing scalable business solutions,” says Doshii GM, Greg Williams. “They have been working successfully for over 20 years with both online and bricks and mortar businesses, and we’re looking forward to our ongoing partnership.”

To kick off the relationship, Triniteq and Doshii are collaborating on a project with a Triniteq client who requires best-practice data mining and analytics capabilities. Doshii is facilitating the flow of information between the Triniteq POS and a specialist data partner to provide this business intelligence. This results in better outcomes for venues by being able to engage better with their customers at the right time

The Doshii API, which connects Apps with POS in real-time, supports Triniteq’s integrated POS and CRM system and allows maximised customer interactions at every touch point – whether it be front-of-house, back office, online or mobile.

Triniteq provides flexible and easy-to-use tailored solutions for every budget and service industry. It boasts clients in the hospitality, retail, winery, stadium, hotel, large venue, multi-site and franchise industries. Fast and intuitive Point of Sale integrations with partners such as Doshii allow Triniteq’s clients to maximise revenue, reduce costs, increase customer spend and loyalty and improve service efficiency.

This latest integration is another in a series of recent partnerships for Doshii. Doshii has developed its technology out of Melbourne for the past three years and has added a number of successful integrations to its portfolio over the past 12 months.

Doshii’s API saves time and money connecting software and App providers through its powerful membership and loyalty integration. Triniteq is able to streamline business processes and workflows and increase business intelligence capability through specialist Doshii partners.

Membership and loyalty integration includes:

  • Two-way membership synchronisation.
  • Support for Doshii App-controlled vouchers for basic discounts.
  • Support for Doshii member points redemption.
  • Sending of member-linked sales data via Doshii.

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