Doshii is excited to announce a significant integration with leading food company Deliveroo. The partnership will streamline the processing of orders and make the delivery of Australia’s favourite restaurant foods to customers’ doors even more seamless.
Restaurants who partner with Deliveroo can utilise Doshii’s API to connect customer ordering direct to their POS. This eliminates the need for restaurants to manually process orders that come through the Deliveroo app. Doshii’s platform will be available to the more than 10,000 restaurants that partner with Deliveroo across Australia and to POS vendors as the preferred platform to connect to Deliveroo.
Deliveroo orders typically take around 90 seconds for restaurants to manually enter and process. The Doshii-Deliveroo integration will provide significant savings by allowing restaurants to focus their efforts and resources on front-of-house operations, reducing errors and making it even easier and quicker for staff to process orders. It will also help eliminate costly mistakes during the double handling and manual entry of the order from Deliveroo to the POS system.
Integrating directly with the POS will also remove the need for restaurants to reconcile between the Deliveroo App and the POS. This creates further time efficiencies for restaurants and their staff, who may have multiple order ahead apps that all need to be reviewed and matched up at the end of the month.
Doshii founder and CEO, Sean O’Meara, explains: “Doshii is more than just connectivity of Apps to venues’ POS systems. The platform and marketplace of Apps are designed to allow venue operators to select, trial and evaluate Apps to suit their business, all connected to their POS.
“The addition of Deliveroo to our growing number of connected Apps is extremely exciting, and fits with our expansion goals of providing a common platform to connect Apps to POS for the hospitality and retail markets in Australia and across Asia.”
Deliveroo Country Manager in Australia, Levi Aron, said: “At Deliveroo we are constantly innovating and looking for ways to help our restaurants grow. POS integration is the number one feature restaurants are requesting around the world, and it’s a key way that Deliveroo can help improve the performance of their business.
“Not only will this Australian partnership lead to cost savings for restaurants, but it will also see customers benefit from meals that are prepared and delivered faster.”
The Doshii platform, which connects Apps with POS in real-time, allows venues a variety of choice based on an open ecosystem. With recent investment from Coca Cola Amatil, Doshii will continue to develop its technology to deliver value back to venue owners by allowing them to connect their favourite Apps direct to their POS.
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Deliveroo is an award-winning delivery service that operates in 13 cities across Australia, with a network of over 6,500 riders. It is headquartered in London, with over 2,500 employees in offices around the globe. Deliveroo operates in over 500 towns and cities across 14 markets, including Australia, Belgium, France, Germany, Hong Kong, Italy, Ireland, Netherlands, Singapore, Spain, Taiwan, United Arab Emirates, Kuwait and the United Kingdom.
Doshii has been developing and providing leading API services for integration since 2016. It is supported by an outstanding team with more than 40 years of collective development experience. Doshii reduces the cost of building and maintaining integrations while providing a robust, safe and secure experience for customers.
More than 130 POS systems exist across Australia alone, and it’s technically impossible for this quantity to connect to the ever-expanding number of Apps being developed. Doshii solves this problem by allowing any POS or App to connect to its platform via a standardised API. This allows App and POS developers to focus on building great products, instead of trying to manage hundreds of potential integrations.
Based in Melbourne, Doshii is backed by Westpac Reinventure and Coca-Cola Amatil-X. It operates throughout Australia and is now rapidly expanding into Asia.