Doshii and Triniteq integration maximises customer engagements

Doshii is pleased to highlight another POS integration – with Triniteq, a company that specialises in building customisable Point of Sale systems that include an integrated Waiterpad, a fully-featured Customer Relationship Management (CRM) system and Loyalty platforms.

“Triniteq is a popular Australian technology and services provider that specialises in designing scalable business solutions,” says Doshii GM, Greg Williams. “They have been working successfully for over 20 years with both online and bricks and mortar businesses, and we’re looking forward to our ongoing partnership.”

To kick off the relationship, Triniteq and Doshii are collaborating on a project with a Triniteq client who requires best-practice data mining and analytics capabilities. Doshii is facilitating the flow of information between the Triniteq POS and a specialist data partner to provide this business intelligence. This results in better outcomes for venues by being able to engage better with their customers at the right time

The Doshii API, which connects Apps with POS in real-time, supports Triniteq’s integrated POS and CRM system and allows maximised customer interactions at every touch point – whether it be front-of-house, back office, online or mobile.

Triniteq provides flexible and easy-to-use tailored solutions for every budget and service industry. It boasts clients in the hospitality, retail, winery, stadium, hotel, large venue, multi-site and franchise industries. Fast and intuitive Point of Sale integrations with partners such as Doshii allow Triniteq’s clients to maximise revenue, reduce costs, increase customer spend and loyalty and improve service efficiency.

This latest integration is another in a series of recent partnerships for Doshii. Doshii has developed its technology out of Melbourne for the past three years and has added a number of successful integrations to its portfolio over the past 12 months.

Doshii’s API saves time and money connecting software and App providers through its powerful membership and loyalty integration. Triniteq is able to streamline business processes and workflows and increase business intelligence capability through specialist Doshii partners.

Membership and loyalty integration includes:

  • Two-way membership synchronisation.
  • Support for Doshii App-controlled vouchers for basic discounts.
  • Support for Doshii member points redemption.
  • Sending of member-linked sales data via Doshii.

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Expectation of major growth signalled by LOKE integration with Doshii

Expectation of major growth signalled by LOKE integration with Doshii

Doshii is pleased to announce an integration agreement with LOKE Digital. LOKE are developers of branded apps, offering in-store payments with order-ahead functionality and customisable loyalty features.

Doshii General Manager, Greg Williams, says that although the company is Melbourne-based, LOKE boasts a highly successful operation throughout Australia and the Asian market. “Our partnership with LOKE provides them with an expectation of significant growth,” he says.

“Doshii enables us to scale more efficiently and we hope to deploy more than 1,000 more sites on the Doshii platform over the next 12 months,” says LOKE Managing Director Tom Booth.

Doshii, which connects Apps with POS in real-time, has developed its technology out of Melbourne for the past three years. It has added a number of successful integrations to its portfolio over the past 12 months.

As a result, the Doshii team has expanded to provide development and support services to major Apps and assist with connecting to POS via the Doshii platform.

 

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Doshii expands into Asia with signing of Raptor, first major POS in ASEAN market

Doshii API, which connects Apps with POS (Point of Sale), is pleased to announce an integration with Raptor POS, which heralds an expansion into the lucrative Asian market. Doshii, which connects Apps with POS in real-time, was backed by Reinventure in Seed funding in January 2017. It has matured its technology and offerings to the market over the last 12 months.

 

Leslie Tan, Raptor Founder and Managing Director, says his company is pleased to be the first POS vendor across the ASEAN market to sign a partnership with Doshii. “Doshii solves the enormous problem of connecting the high number of Apps in our rapidly changing market to our more than 4,500 venues,” he says.

 

“This allows us to focus on developing our POS further and collaborate with our partner networks to provide better value to our customers – the venues.”

 

Doshii Raptor Integration Leslie Tan Sean O Meara

 

Raptor has venues across Indonesia, Malaysia, Singapore, Thailand, Philippines, Vietnam, Brunei and Australia

 

Doshii CEO and Founder, Sean O’Meara says “We are glad to be partnered with Raptor as the first POS across the ASEAN countries. This provides further advantage to Apps to connect via Doshii as the dominant platform for ordering and delivery, payments, reservations, loyalty and real-time data & analytics.”

 

Doshii, which has been developing its technology out of Melbourne for over three years has added a number of local POS companies to the mix. “It’s been a long journey thus far – the technology build has been enormous and we recently released the Doshii Dashboard to allow Apps to auto-provision venues and allows them to activate Apps that the venue wants to connect with their POS” O’Meara explains.

 

With The move into the Asian market has prompted the Doshii team to expand in order to provide development and support services to major Apps and assist with connecting to POS via the Doshii platform. “At scale, Doshii facilitates a marketplace to connect any Doshii certified App to any certified POS; we are completely POS agnostic and we provide a bigger value for Apps to connect via Doshii”, Doshii GM, Greg Williams, adds.

 

Doshii says the drive for Asian expansion is due to the increase in bespoke and aggregator-based ordering and payment Apps driving demand in the region. These all face the same hurdle: a common API to connect to POS. Doshii solves this problem.

 

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Doshii and Bluflow Integration

 

Doshii is thrilled to announce a partnership going forward with a Bluflow integration. Bluflow’s solution which creates advanced digital menu systems is already popular with many businesses, but thanks to a collaboration with Doshii for a reliable POS connection this technology is set to become even more efficient.

 

After initially meeting with Doshii to discuss an integration strategy, Bluflow were able to implement a certified solution within weeks. Bluflow is excited about the benefits of this integration with Doshii, and the additional features gained by Bluflow customers from a linked POS system.

 

About Bluflow

 

Bluflow offers an innovative solution for POS systems. It allows businesses to coordinate their digital menus and sales, as well as encouraging a more creative approach through attractive digital signage and displays to focus customer attention. It works across all digital screens simultaneously, meaning updates can be quickly applied across the entirety of any business’s system. Their software was developed especially for the hospitality industry, where Doshii provides input into some of Bluflow’s biggest clients.

 

Through Bluflow, companies can create live digital menus, tailored individually to their requirements as a business. When looking for a display and menu solution for a small local cafe, or a far-reaching approach for a distributed network of POS systems across a multi-million dollar franchise, together Bluflow and Doshii provide the ideal software.

 

Benefits of Doshii & Bluflow Integration

 

This new App and POS integration will mean employees using the POS technology will no longer have to repeatedly enter the same information, but instead, find they are able to quickly and efficiently update their menu information and save time as a result. The unique aspects of Bluflow’s approach to POS and business management will allow Doshii clients to add another, more creative dimension to their business. Whether promoting particular products or special offers or effectively advertising new services and future events, with Bluflow and Doshii your business will be able to achieve a far more streamlined approach to digital menus and POS systems.

 

Together, Doshii and Bluflow have created an innovative digital signage solution. There’s no longer any need to individually update multiple POS systems, instead, this integration will allow for seamless synchronisation.

Watch a video to learn more:

Get started with Doshii and Bluflow

 

Many businesses have already discovered the ways in which they can revolutionise the way they operate with Doshii. We’re always looking for new ways to expand and improve, and our recent developments thanks to Bluflow integration are proof of this.

 

If you’d like to find out more about how your business can make things easier for employees and customers alike, get in touch with us today by giving us a call on +61 3 8609 1931. Our friendly customer service team are equipped with all possible information about the services offered by Doshii and are always happy to speak to new businesses and answer any questions or help you get set up.

 

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Doshii partners with mobecom for airBux wallet, customer ordering and loyalty App.

Doshii partners with Mobecom for airBux API launch

Doshii is pleased to announce a partnership with Mobecom for the launch of the new airBux API in 2018. With this partnership, the launch will see airBux integration be able to be accepted across thousands of venues in the Australian market and soon to be many more venues across ASEAN and South African markets.  ‘Doshii’s venue network is growing and is set to rapidly increase with expansion into ASEAN and South African markets. This expansion is an exciting time and current discussions show high demand for Doshii across these markets which will increase the number of venues Doshii can provide access to.’ Doshii’s CEO Sean O’Meara explains.  According to O’Meara they have only recently been conducting meetings in Singapore which have been extremely promising.  

Read the full press release form Mobecom here.

airBux

Doshii offers 13,000 points of acceptance

The airbux special purpose vehicle model will enable the global licensing of the application and will allow for international loyalty schemes to be run. Doshii supplies middleware platforms with a network of over 13,000 points of acceptance in Australian and South East Asia. Under the partnership, Doshii will allow Mobecom to seamlessly access and connect airBux and other Mobecom applications to the POS territories in these locations.

Doshii speeds market integration

By partnering with Mobecom, Doshii dramatically increases the speed to market for airBux, to provide quick and easy onboarding processes for both merchants and their customers. Doshii’s involvement will also help to leverage the existing Mobecom network in South Africa to expand the technology in the region and benefit growth in this territory.

One of the keys to developing airBux successfully is to establish a well-populated two-sided market for participating merchants and consumers. From day one with the involvement of Doshii, airBux will be able to offer loyalty schemes and POS integration.

Equity and revenue sharing promotes success

Both parties will benefit from equity and revenue sharing arrangements that will provide a significant incentive for all involved to push the development of the system and ensure that it pervades into all areas where access is viable.

Doshii will serve as the key technology partner in Australia and is joined by other significant names in Singapore (NETS) and South Africa (Electronic Line).

Doshii and airBux will benefit from widespread marketing on an international scale. This will be run by media giants in the territories to ensure that all parties benefit form the launch of the airBux app and POS integration is taken up from day one of launch. Partnerships with local media companies will be leveraged to promote the launch of airBux and as a result, Doshii will benefit from widespread marketing in Australia, which will help to boost the prominence of the brand and increase the use of both Doshii and airBux.

To benefit from the launch of airBux in Australia in 2018, contact Doshii today to get setup with your POS integration and embrace the future of technology for merchants and customers alike.

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OpenTable and POS Integration Innovating Business Growth

OpenTable is the pioneer and global leader in online restaurant reservations and reservation management space. Since 1998, OpenTable has been powering great dining experiences around the world through restaurant technology, and have become experts in helping restaurants run and grow their businesses, with decades of real-world experience informing everything that they do.

The OpenTable network includes more than 43,000 restaurants around the world; seating 23 million diners via online reservations every month; diners that eat out frequently and tend to eat more.

Designed to help restaurants flourish, OpenTable’s GuestCenter is a native iPad, iPhone and cloud-based restaurant platform that delivers capabilities to venue partners including reservation management, guest data management, inventory optimisation, lightning-fast in-shift tools for floor management, data insights, and much more.

Opentable Integration

GuestCenter also empowers owners with powerful data insights and restaurant management capabilities from the GuestCenter manager app; delivering streamlined mobile capabilities to modern restaurants that don’t always have a static host stand or that want a more updated, sleek method to greet guests besides a clunky laptop. GuestCenter helps restaurants to fully maximise supply when demand is high and to deliver superior customer service consistently and efficiently.

Doshii integration with OpenTable

Through the Doshii enabled OpenTable POS integration with GuestCenter, restaurant owners can connect the dots between reservations and revenue. This provides huge value to the venues that are using the OpenTable product. Sean O’Meara CEO at Doshii notes, ‘We are particularly excited by our first stage integration with OpenTable – which pushes per party and per cover check averages directly to the restaurant owner or GM’s phone via the GuestCenter app. 

doshii-opentable-integration

 

Existing feature benefits fall under 2 categories:

  1. Mobile Reporting: Real-time Revenue Reporting on your iPhone or iPad
    – View Per cover and per party check averages
    – Compare any shift’s revenue to the same shift’s historical average
  2. POS-triggered table status updates keep hosts informed of which tables have paid their checks. No need to run around the restaurant, it’s all displayed in the app.
    – More automatic table statuses are coming soon including Entree Served & Check dropped

By being able to access real-time revenue data, the POS API Integration provides restaurateurs with an accurate evaluation of how their restaurant is performing daily, weekly or even on a shift-by-shift basis.

 

Lisa Hasen from OpenTable explains this concept in more depth: “POS integration provides restaurateurs with a seamless way to understand and action their business financials, through the GuestCenter Manager app installed on their Android or iPhone. This utilises POS data to connect the dots between reservations and revenue, empowering restaurateurs to act with insight, to make quantitative, informed decisions and to manage staffing more efficiently. Moreover, during busy shifts when diners are waiting to be seated, the auto-update of “paid” table status on GuestCenter iPad signals the host to action and results in faster wait list seating and happier diners.”

 

Doshii via its relationship with Omnivore will continue to benefit from ongoing product updates including additional table statuses pushed to GuestCenter and more.  

To find out more about Doshii POS API integration with OpenTable’s GuestCenter Manager app, watch this YouTube video:

 

To discover more about OpenTable POS integration and Guest Center Manager,
contact Doshii and OpenTable today.

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Tayble now connects to your Hospitality POS Software, saving labour costs and increasing spend per head

Dining out is an Australian tradition and more people than ever before are going to cafes, pubs, restaurants and fast food outlets. However, despite their love of eating out, many people hate having to wait to order and pay. Doshii has joined forces with Tayble, an app that makes eating out fast and simple, enabling customers to order and pay for their food directly from their table via their smartphones – with all orders sent directly to a venue’s POS Software system utilising the Doshii integration

 

How does Tayble work?

Tayble Features - Doshii POS Software Integration

Tayble is a hospitality app for people who love to order, but hate to wait. Customers can order, pay and eat without leaving their seats. Once customers are inside a restaurant, they can place an order within seconds using their phones. The ordering and payment app only shows the correct menu for the time of day, and eliminates unavailable items so orders are always correct. The app provides customers with updates on the status of their meal and are automatically processed, securely and instantly using their card.

 

What are the benefits of Tayble for venues?

Tayble Benefits - Doshii POS Software System Integration

Tayble has a wealth of benefits, for venues and consumers. The app releases stress on often over-burdened staff, as they spend less time taking orders and walking to and from the kitchen, and instead are able to concentrate on other areas of the service, such as making drinks and serving meals – and more importantly providing exceptional experiences for customers.

 

Over 200 venues are currently pre-registered to go live with Tayble following successful results with pilot venues across Sydney & Melbourne. Tayble co-founder and all-round good guy, Chris McCarney explains, ‘Customers are spending 28% more money in these venues and there has been a 33% decrease in the amount of time customers are spending at restaurants. This means venues are serving more people, who spend more money, in less time.’

 

What are the benefits of the Doshii App to POS Software integration?

Tayble Doshii POS Software Integration
Sean O’Meara – Doshii CEO (Left) and Chris McCarney – Tayble Co-Founder (Right)

Once a customer places an order, the POS system has the option to display a notification to the waiter who can confirm the order, before the POS prints the orders to the kitchen or drinks printers – just like any other order entered at the till. Overall, this makes workflows even easier for staff members.

 

‘Not only does this integration improve workflows and provide benefits to venues and their customers it also provides Doshii certified POS systems yet another app to provide to their existing and potential customers – it’s a win for everyone involved!’ Explains Sean O’Meara, CEO & founder of Doshii.

 

Do you have an app that you would like to see integrate with your POS Software? Contact Doshii today and get started.

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In conclusion

It’s clear this new integration will open up so many possibilities for venues using Tayble. Not only will the integration improve the quality and efficiency of the service on offer, it is a great way to assist venues to provide further technology advancements to their consumers. Tayble plans to be live with Doshii certified POS venues in October throughout Sydney, with Australia wide roll-out anticipated mid November, so why not try out Tayble for yourself? To sign up with the Doshii integration, contact us today or sign up below!

Tayble Integration

Last week Doshii released news of a new reservation app integration with Obee, read about it here. Keep an eye out for our upcoming case study on the pilot release with global reservations platform, OpenTable, with Doshii certified POS software

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The 3 big benefits to hospitality venues of Obee and Doshii’s POS integration

Bespoke service at a restaurant is the best it’s ever been – or so you thought. POS Integration company Doshii has joined forces with online reservations platform Obee to make eating out the most personalized and straightforward service yet.

POS integration API - Obee Doshii

 

  1. Unrivalled in-house service

 

A huge benefit of this integration is having knowledge of a guest’s purchases in the past, meaning restaurant owners can cater to individual needs before their diners even arrive. Got a customer who likes a specific wine with their meal? You’ll be prepared to recommend your best to them when they get there and. And for those who often spend more or tip more than the average customer, why not offer them a better table and any specials they often enjoy?

 

Restaurant owners will no longer have to manually track this effort, they will have instant on-demand access to this knowledge because Doshii will record POS (Point Of Sale) purchases in the Obee app. This provides a direct interface between POS transactions and the Obee Reservation platform. With detailed knowledge of every customer’s preferences, it’s easier than ever to take service to the next level. Thanks to the integration you can now plan for your guest’s visit and give them the personal touch they so obviously deserve.

 

  1. A technological turning point

 

Another massive benefit of the new alliance between Obee and Doshii is the fact that Doshii allows Obee to interact with multiple POS systems. This is a problem Obee and many other Hospitality Apps have been striving to overcome for years, with many restaurant owners requesting POS Integration. By standardising the integration practice of countless POS technologies, Doshii has paved the way for Obee to store detailed customer data across the 700 plus restaurants currently using the app. This represents an enormous technological stride forwards which could be utilized by many other fine-dining establishments looking for a way to personalize their service on a mass scale with ease.

 

  1. Personalized marketing

 

Restaurants can now give their guests the personal touch when they’re not even in-house. How? Thanks to the new integration, knowledge about client’s tastes and preferences will be stored online instead of with the guy who left two months ago, meaning eatery owners can give their guests marketing campaigns to make their mouths water.

 

Seafood fanatics can be sent this week’s catch of the day to remind them what they’re missing out on, and those who enjoy a few bottles of wine on a Wednesday can be made aware of the specials on drinks next Friday to encourage them to pop in more often. This is all made possible through the integration tying sales to customers, allowing restaurant owners to give their guests a personalized marketing campaign with simplicity.

 

In conclusion

It’s clear this integration allows restaurants to better understand their customers and provide a better quality of service, which will encourage a lot of repeat business at their venue. It allows restaurants to better understand their clients.

This one integration enables Obee to connect with a number of POS systems. And for any POS connected to Doshii to be automatically connected to Obee reservation. This satisfies their customers frequent request for POS integration without the need for a manual integration with each one. Individual integrations with each POS would not make sense for Obee or most other apps in the hospitality industry as they would need to manually integrate and maintain each integration over time.

The pilot date for the new integration is mid-November, and we’re certainly looking forward to eating out!

 

‘Very pleased to be working with Owen and the guys at Obee who have an amazing client base and a tailored product. Obee always look to provide the best possible software for their venues, proven again by utilizing the full extent of the Doshii reservations integration. The guys at Obee work very closely across all their venues to ensure the product fits with the business requirements.’ Sean O’Meara | Doshii CEO

 

‘We’re excited to announce our Doshii – Obee integration with live in-venue trials scheduled for mid November. Doshii solves a massive pain point for Obee by standardising the way we integrate with multiple POS providers running different platforms and technologies. Venues running Obee are going to see a great deal of value from this integration in the way of better service for their guests, gaining detailed analytical insights and from a marketing perspective running segmented and personalised campaigns.’ – Owen Parry | Obee Founder

 

Contact Us today to get started on your integration!

 

Doshii and Menulog partner to integrate thousands of Australian hospitality venues at point-of-sale