Zomato connects to Doshii

At Doshii we’re thrilled to announce the imminent launch of our integration with Zomato.

Zomato is a full stack food tech platform and one of the world’s largest hospitality aggregators, listing almost 70,000 venues in Australia. Zomato’s products include digital payments, a customer loyalty program, plus contactless dining.

From managing key venue data directly from your phone to streamlining your operations, Zomato’s diverse product toolkit has venues covered with everything from reservations to transactions.

Within Zomato’s range of software solutions, Contactless Dining provides venues with a contact-free table ordering and payment solution, that diners can use by simply scanning a QR code.

In addition, Zomato’s unique dining membership program, Zomato Pro, offers venues instant access to thousands of customers Australia-wide and free advertising on the app and website. For table management, Zomato Book equips venues with a commission-free reservation system, and all these features are just the beginning! Now united with Doshiii, Zomato’s product suite can be seamlessly integrated into venue’s existing POS system, enabling you to hit go from day one. We’re talking ALL of the benefits, none of the hassle.

Sign up below to register your interest and be one of the first to get access to the new Zomato and Doshii integration.

 

 

Resy Makes More Reservations Than Ever

Resy and Doshii Are Making The Art Of Reservations and POS Integrations Simple

The Resy platform has provided venues globally with more than 200 million guests reserving a place at venues’ tables. The platform includes a powerful CRM system when connected via Doshii to the venues point of sale system (POS). This unseen connection is able to provide near real-time insights into valuable customer behaviours, extended revenue opportunities, and how the guest rates your establishment.

Resy offers a standard seamless import of existing guest book and reservation data. Using the customisable guest messaging and confirmation SMS, the venues’ brand will always be recognised. During their visit, staff will be able to keep an eye on their visitors by connecting item-level POS data with your guests’ profile.

But How To Get Found?

Map Resy POS API

 

Active in more than 200+ cities globally with more than four thousand venues subscribing, Resy uses an extensive demand network to bring customers to restaurants.

An American Express Company 

Resy was recently acquired by American Express. Dining one of the top spending categories for AMEX cardholders and there are over 2 million enquiries into the AMEX concierge service each day for restaurant reservations. Resy and American Express are now partnering to bring more of those cardholders to Resy restaurants globally.

The platform also offers integrations with Resy.com (over 10M users), Google, Instagram and Facebook. These platforms integrate seamlessly with Resy, facilitating restaurant booking directly into their platforms.

Booking, Waitlist, Reservations SMS Confirmation And More

Not only does Resy bring new and existing customers into your venue but the platform has extended functionality to maintain your entire table management from an iPad. Drilling down with server sections, status updates and having an easy-to-use floorplan editor makes floor staff happy and efficient.

iPad Resy OS Seating Plan Doshii

The Resy App also allows for 2-way SMS (outside of automated confirmation texts) resulting in more efficiencies for the venue in communicating with the guest and quicker response time. Guest profiles which make it easy for guests to change/cancel their booking and protip texts mean guests can even text venues when they’re running late. This keeps no-shows to a minimum.

77% of reservations are confirmed or cancelled just with a text.

Fill cancellations automatically, with the notify automated waitlist, this is a great tool to establish how in-demand your venue is and which guests want a spot.

Automated Waitlist – Notify

Proprietary to Resy and a feature that has a direct impact on revenue generations is Notify. Guests can add their preference in terms of a window of time and party size if what they want isn’t available. If another guest cancels within that window of time, they are automatically notified of availability and the table can be instantly rebooked. No more worrying about filling cancelled reservations or wondering about your demand.

High Tech With A High Touch

By adding the Resy Widget code onto the venues’ website all reservations can be tracked from all sources – think that Tuesday promotion is bringing in big trade when actually there’s a weekly event happening around the corner? Resy eliminates the analytics guesswork by providing trackable web-based booking information on the business intelligence home page.

 

Customers Write Their Own Bio

Customers tell venues about themselves – by creating their own bio the venue is able to gain insights on the guests’ preferences and whether a special celebration is being planned. Also, venues can reward regular guests as VIP’s by exclusive access to tables they prefer.

Time To Leave At Their Own Speed

As Resy offers PCI compliant credit card handling, ResyPay is able to take payments to the next level of convenience – guests can view, pay and split a bill in one tap. Using the Doshii platform this transaction happens in real-time. Using Resy, venues are able to instantly aggregate all of their transaction and performance data in one place. Resy provides at-a-glance information right up to trend-analysis and KPI analysis.

What Do They Really Think

Only Resy has the technology to tie feedback to a guest name, their wait time, their table number, their server, their bill and items ordered. The venue is able to solicit private, 100% customisable feedback from the guest and then layer these guest experiences with like ratings and reviews from platforms like Facebook, and TripAdvisor.

Resy Surveys builds a direct connection with guests at scale, and collects meaningful, useful, and actionable feedback.

The Single Source Of Truth

By connecting the Resy OS platform to the venues’ POS via Doshii the venue benefits by being able to see the true value of transactions in real-time with no need for costly additional software development. Using the Doshii platform the seamless streaming of data is instant and secure.

Resy helps the best restaurants be their best.

Connect with Resy today.

View The Doshii App Marketplace Here

Get into contact today and get connected with Doshii