What’s new at Doshii – November Edition

 

What’s new at Doshii

What’s new at Doshii in October.

What’s new at Doshii in September?

What’s new at Doshii in July!

Coming soon – The Doshii Connect App!

At Doshii we’re thrilled to announce the imminent launch of our Connect app – a solution for venues to help them manage their connected world with ease and confidence.

 

Connect your Point of Sale

The Connect app calms the chaos by centralising business operations and putting them at the tip of your fingers.

 

Use multiple apps in one place

The Connect app gives you total control of customer orders, in one place, accessible on any device.

 

Get deep insights about your venue

The Connect App provides real-time visibility of all your revenue channels including your POS and App sales – allowing you to better understand your business in a consolidated view.

 

After launch, there’ll be heaps more features added through regular releases too, like menu management. We know our venue partners have loved the time saving benefits of using Doshii Dashboard to manage their menu across all connected apps, so of course that will be coming to the app too.

 

And there’s much, much more. Keep up to date for launch date information and feature releases by getting in touch to register your interest.

Doshii provides more than just seamless app integration

When Scott from Squires Loft in Geelong and Torquay decided to streamline his businesses with Doshii, it improved and simplified their business in more ways than one.

 

Scott leveraged Doshii to connect OrderUp! as his online ordering platform, ImposPlus as his core POS system, and Tanda to take care of his rostering.

 

In addition to simplifying the chaotic, ever-changing world of ordering apps and saving time processing over 100 takeaway and 250 dine-in orders a night, Doshii also provided detailed, easy-to-access data about business operations, leading to smarter decisions and increased revenue.

 

For example, through the connection of Tanda into the POS system, Doshii displays labour costs as a percentage of revenue in real time. Having that kind of information at his fingertips allows Scott from Squires Loft to make smarter decisions about staffing whilst eliminating the burden of finicky, manual number-crunching.

 

And with less on his plate, Scott now has more time to focus on what’s on his customers’.

 

Doshii can help you connect your ImposPLUS to a world of apps and opportunities to drive revenue and reduce costs. If you want to find out how we can help you and your venue, get in touch with Doshii directly at support@doshii.io

Why venues love Doshii

We connect you quickly

We help you connect your POS to Apps quickly and easily – so you can go back to focusing on what you do best.

We give you control

We set you up to manage your digital menu – item names, prices and images – rom one place, across all of your Apps.

We save you time

We create efficiencies by enabling orders to be received directly to connected POS terminals & printers.

We work as real partners

Our customer success team is on hand to help you master technology, make sense of the numbers and realise your potential.

Want to see how Doshii could simplify your connected world?

 

Get in touch today, head to doshii.io or email us at hello@doshii.io

What’s new at Doshii?

Outback Steakhouse AU

Digital ordering made simple for Outback Steakhouse, with Doshii, Micros and OrderUp!

Outback Steakhouse has turned to Doshii to help streamline its digital ordering process, meaning more time for staff to focus on what matters: juicy steaks.

Pre-COVID-19, Outback Steakhouse’s eight venues collectively received around 3500 app orders per month. Chris and his team calculated the labour cost of manually re-entering these orders into their in-house POS at 80 cents per order, meaning Outback Steakhouse was wasting around $2800 per month just to retype customer orders.

“Doshii sends customer orders from Apps, like OrderUp! directly to the Micros POS which prints the food to the kitchen and any drinks to the bar, with no need for staff to waste time on re-entering orders,” explains Outback Steakhouse CEO Chris Noble. “Time and money saved!”

“If only we were aware of Doshii earlier, we’ve been thrilled with the results” he adds.

Doshii can help you connect your Micros POS to a world of Apps to drive revenue and reduce costs, if you want to find out how we can help you and your venue, get in touch with Doshii directly at support@doshii.io

Early Doshii data reveals dine in ordering via apps increases by 24% after lockdown

The Doshii team has been analysing data over the last few months, specifically delving into the period prior, during and following (hopefully) the global Coronavirus pandemic.

Now, everyone will know that out of venue ordering and delivery has gone through the roof during lockdown, but interestingly, as we’ve come out of lockdown (a false start for VIC sadly) we’ve started to see a rise in transactions across dine in digital ordering.

The results show a sharp increase of 24% across dine in ordering apps, up from a 31% pre-Covid to a huge 55%, tracked via the data Doshii can access across a plethora of apps in Australian venues. This was certainly a transformation already well under way before COVID-19 but the pandemic has clearly accelerated things further.

Doshii CEO and Founder, Sean O’Meera, said: “At Doshii, we love to see venues adopting new technology – particularly when it can drive new efficiencies for restaurant businesses. We work with a huge range of ordering apps and it’s been great to see so many of them  ‘pivot’ quickly to provide venues new features over the last few months – hats off to them!”

Stay tuned for a full report coming soon on post-Covid trends, but in the meantime if you want to talk more about the data and insights Doshii has access to and the trends that could impact your business, simply get in touch.

Allow your customers to order via Facebook Messenger?

 

Yes, that’s the future and Botty already has you covered.

Botty was launched across South East Asia and United States throughout 2019 and recently connected with Doshii – enabling venues and their customers to place orders directly through to a POS system using Facebook Messenger, Web and Google ordering.

Doshii already works with a growing list of the key Apps a venue needs to run a modern business, and those you’ll need in the future. We are pleased to welcome Botty to the list of new Apps available to venues.

Helping more venues connect with Square.

In just over a month since Doshii welcomed Square to its ecosystem of connected Point of Sale (POS) we’ve seen a huge increase in bars, restaurants and cafe venues connect to the Doshii platform, to access the growing range of delivery and in-venue ordering Apps.

The new connection enables any venue with Square to connect to Apps available via theDoshii App Marketplace that can help them operate their digital business – driving efficiency by putting you, the venue, in control of your digital menu and removing double entering of orders at the POS.

Venues using Square POS and want to connect with Doshii can find Doshii in the Square marketplace or get in touch with Doshii directly at support@doshii.io.

Tanda and Doshii Making Better Staffing Decisions At Venues POS

Tanda is a cloud-based global workforce success software. The platform offers strong payroll and rostering features, as well as powerful real-time insights that help businesses track the connection between sales and their human capital.

Tanda user using screen in app doshii api

Tanda believes that organisations are successful when their workforce is successful

Tanda lets venues on-board employees, build shift rosters in minutes, automatically calculate pay based on the hospitality award and employees are able to clock in via the Tanda time clock app.

This is particularly valuable in the hospitality industry, as operational management and staff can compare expected to actual figures as the day progresses – allowing them to make on-the-spot adjustments as needed and ensuring they are able to make better data-driven decisions

Tanda relieves the administrative burden by helping venues:

  • Stay in control of staff rostering and shift swapping as the Tanda mobile App puts rosters, notifications, leave management, and the ability to cover shifts in the hands of employees.
  • Ensure regulatory compliance with Hospitality award rates as well as automating their wage calculations, including base rates, overtime, allowances, and higher duties
  • Manage and predict staff count based on-demand data

Bringing the venue all the data it needs to effectively manage teams on an easy to navigate platform with Tanda.

Doshii GM, Greg Williams, explains, “Having live data allows customers to control their business and fine-tune their operation as the day unfolds, instead of having to try and correct events after the fact when it’s too late to remedy.”

Connecting directly into a venues single source of truth, the point of sale system (POS) and Tanda. The Doshii API is used to connect the Tanda platform with the venues POS ensuring that the data is allied and accurate in real-time, seamlessly.

Tanda Live Insights

Dan Etiel, Tanda CMO says “By connecting Tanda and Doshii, customers get real-time sales data which allows them to optimise their business operations live throughout the day by making data-driven decisions. This level of insight has not been available before and is a significant step forward for real-time business intelligence.”

Measure the metrics that matter

Tanda further offers a customisable on-boarding process for venues and a one-touch intelligent rostering with 5-point compliance check. A convenient mobile solution for employees to view rosters, apply for leave and offer to fill vacant shifts. The App can send automated reminders to staff for their next shift and offers optimised time and attendance with facial detection, for easy clocking in.

Doshii Tanda Shift PlannerTanda Screen Clock Out Doshii APITanda POS Team shifts Doshii

The handy Scheduling App sends notifications the manager on shift when staff are late, working beyond their roster, going into unexpected overtime, not taking a required break or are absent. Operational compliance is ensured as Tanda offers Award interpretation for over 35 industry awards and the ability to build in EBA’s on request.

Become compliant with ease – pay wages correctly every time with Tanda

Wages and payroll are simplified and Tanda offers payroll integrations with all top payroll solutions and offers a secure 2-way sync.

 

Tanda  offers a FREE 14 day trial – sign up your venue here

Doshii Every critical business app you need to run your hospitality venue – check out our integrated apps.

 

 

Mr Yum partners with Doshii to seamlessly connect to POS systems

Mr Yum, an innovative startup that allows customers to see a visual version of a venue’s menu on their phone by simply hovering their camera over a QR code, has recently partnered with Doshii to seamlessly connect to POS systems.

Imagine Instagram for the restaurant menu but better! Most menus don’t bring a flutter to your heart but with Mr Yum dishes are brought to life.

Mr Yum solves the age-old problem of deciding what to order at a venue by showcasing beautiful photos of every dish and allowing users to filter menus by categories like vegetarian, vegan and gluten-free. They can even see the whole menu translated into 5 other languages including Mandarin and delve deeper into dishes by reading the ingredient definitions. No more feeling silly asking what ‘labneh’ is!

Even better, the online visual menu offering is completely free for venues.

Mr Yum also offers a mobile order and payment portal that uses Doshii to connect seamlessly to a venue’s POS system, allowing the customer to order straight from their phone.

Australian Venue Co, who has recently gone live with the Mr Yum-Doshii integration at the Winter Village in Melbourne’s Federation Square, encourages venues to adopt these beautiful mobile menus. Kelsi from Australian Venue Co had the following to say “Orders from consumers own devices are quickly processed by allowing our customers to scan a QR code and be redirected to a web-ordering page, complete with images of all the items that we sell. Once the order is complete and payment is made the order is sent directly to our POS system via Doshii and prints out at the relevant areas, reducing cost and resulting in faster orders.

Watch the video below to see Mr Yum in action Winter Village in Melbourne.

Mr Yum at Melbourne's Winter Village

Want to have your own little slice of a winter wonderland down under? ? ??Now you can! ?The Winter Village is a euro-style slice of winter wonderland at Fed Square – complete with an ice skating rink, cosy igloo village and menu of specialty winter foods you can order easily though Mr Yum on your phone, with no app required! ??Mr Yum mobile web ordering means no standing in line in the cold! Order on your phone from anywhere at the event and you’ll receive a text message when your food is ready to collect! ? ? ?Follow Haley on her night out there to see the magic for yourself. ?????

Posted by Mr Yum on Friday, 14 June 2019


Kim Teo, co-founder of Mr Yum has said that “the benefit of using Mr Yum is that users buy more on digital platforms using visual persuasion. The diner is happier as they have had a better experience at the venue, more information and quicker service.”

Using Mr Yum is easy as pie – the user simply scans the unique QR to see photos of each dish with descriptions and pricing. Then with the click of a button, items can be added to cart and payment processed via one-touch Apple or Google Pay. The order is then placed via the venue’s POS system – thanks to Doshii.

Do you want to connect your venue to Mr Yum via Doshii? Register your interest here.

Doshii scoops up ‘last mile delivery’ industry leader, Clive Thorpe, as Managing Director

Doshii, leader in API POS & App connectivity, today announced that App marketplace technology executive Clive Thorpe has joined the company as Managing Director. Thorpe has been at the forefront of table reservations, online delivery and last mile delivery for over 10 years.

Thorpe was CEO and general manager for Delivery Hero’s Australian business, which IPO in 2017 for USD$4.7 billion, prior to this he was head of national accounts for Just Eat, and he has since been involved in last mile delivery with Chinese based Didi Chuxing

At Doshii, Thorpe will oversee all customer-facing departments, including App and merchant relationships, POS vendor engagement, professional services, customer services support, loyalty and sales/marketing. Thorpe will bring his expertise through a combination of extensive sales experience, operations improvement and global go-to-market, ensuring Doshii’s customer initiatives are exceeded. Having driven growth strategies globally within several business units at Delivery Hero, Thorpe will also focus on fuelling Doshii’s continued expansion across APAC.

“What I found most compelling about the Doshii API was the technology and App marketplace, empowering merchants to select specific Apps which drive their business and with Doshii plugged in optimise revenues. Furthermore facilitating Apps and POS to communicate at scale is great for all involved – particularly the merchants,” said Thorpe.

“The growth of delivery, table reservations, pay at table and order ahead apps has created its own global connectivity problems. The market has become fragmented across POS, Apps and venues making it difficult and costly to connect multiple Apps and POS. Doshii enables venues to provision Apps quickly and cost-effectively through the Doshii marketplace. I’m looking forward to helping take the company to the next level in its global dominance.”

Clive is proven in global sales, go-to-market strategy, and customer satisfaction. He has an established track record of maximising the growth potential of a range of businesses. Clive understands first hand the pain that venues endure in connecting the range of Apps to their in-store POS. His knowledge across the space from ordering to reservations and two-sided marketplaces is a big win for Doshii.


 

About Doshii 

Doshii enables hospitality and retail merchants to connect a range of Apps to their in-store Point of Sale (POS) systems to ensure venues are embracing digital technology necessary to drive today’s modern operation effectively and efficiently.

With Doshii, businesses can discover and seamlessly connect a range of Apps including 3rd party delivery, payments and digital wallets, online ordering, kiosk and table ordering, digital menu boards, reservations, customer loyalty as well as access to real-time analytics via the Doshii Dashboard. For further information – www.doshii.io

Doshii and Beverage Analytics combine to deliver advanced analytics and offer insights to venues in real time.

Doshii+BeverageAnalytics

Doshii and leading hospitality insights company, Beverage Analytics, have combined technologies to bring venues a real-time view of how their operation is performing in the beverages category. The integration means venues no longer need to develop and maintain multiple integrations – they can simply connect a Doshii Certified POS once via the Doshii API to have access to some of the most advanced analytics in the hospitality POS space.

 

 

With an initial successful Pilot program recently completed across 200 venues buying and supplying CUB products – driving better insights to venues on what they are selling and allowing better control over wastage.

Developed by international IoT company WeissBeerger, Beverage Analytics connects thousands of sites all over the world, giving these venues a huge advantage over those who have failed to take advantage of this market-leading solution.

Doshii GM, Greg Williams, says the combination of the Doshii API Platform and Beverage Analytics’ software gives venue managers a detailed view of market trends, allowing them to boost revenue through smart recommendations and targeted promotions from their beverage suppliers.

“The Doshii Platform with Beverage Analytics means large volumes of data can be processed lightning-fast, giving venue owners a real-time view of how they’re performing,” he says. “This allows them to track draught beer and other connected beverages and see what’s happening in their business 24/7.

“Importantly, it gives them incredible insights into market trends, including how their venue is performing compared with others in the vicinity.”

These insights come from secure, cleaned, anonymised data, so there’s no risk of competitors seeing what they shouldn’t.

Beverage Analytics benefits from the seamless integration with Doshii’s stable of connected ordering, payment, loyalty and reservation Apps. Doshii takes responsibility for integration and communication, allowing Weissbeerger to focus on developing its great product even further, instead of trying to manage hundreds of unique integrations.

“The Doshii integration also enables us to access to large batches of data more efficiently and faster. As Doshii grows locally and abroad it exposes the Beverage Analytics solution to a larger number of customers via the Doshii marketplace, which provides us easier scale” the company says.

Beverage Analytics

Other key Beverage Analytics benefits and features are:

  • Pinpoints the source of any beverage waste and suggests how to resolve this.
  • Provides detailed business insights, including revenue from beverages and volumes poured.
  • Provides smart recommendations, including optimal pricing, combos, menu changes and new products.
  • Provides performance figures by beverage category and product.
  • Tracks waste and quality by brand and line.
  • Notifies of under-, or over-pouring or after hours consumption.
  • Gives access to real-time data via the Beverage Analytics dashboard from anywhere via mobile and web.

WeissBeerger says their company is thrilled to partner with Doshii and they look forward to “scaling together in the Australian and international hospitality industry”.

Get started with a free trial of the Doshii API

Do you have an App you’d like to see integrated with your POS Software? With no upfront costs, what are you waiting for? Our secure sandbox trial environment gives you full access to App and POS API integration examples, documentation and dashboard – with simulated orders and transactions.

To contact Beverage Analytics, email carolina@weissbeerger.com, ring (587) 682-628, or visit https://beverageanalytics.io/