Doshii welcomes venues with Square

Square for restaurants POS Doshii API

Doshii is excited to welcome Square to its ecosystem of connected Point of Sale (POS) systems across Australia. The connection enables any venue with Square POS to connect to the growing range of e-commerce applications available via Doshii App Marketplace to help operate and run their digital business.

Helping more venues connect

Doshii CEO and Founder, Sean O’Meara explains, “With the current COVID-19 environment venues are having to adapt and connect specifically with a range of ordering Applications (Apps) to run and drive digital sales to their business. Directly from Square POS, sellers can enable Doshii and gain access to the growing list of ordering and delivery Apps”

Connect today, Connect for FREE.

As part of the partnership, venues can access Doshii for free for the next six months (until October this year) and connect multiple Apps directly to their venues’ POS. Doshii connects to a range of ordering Applications such as Deliveroo, Mr Yum, OrderUp!, Mobi2Go, me&u , FROLO and WebPOS, through to reservation platforms including Resy and OpenTable.

Doshii GM, Greg Williams explains “Our goal is simple – we want to provide venues with the one platform to manage and maintain all of their digital e-commerce applications to reduce labour costs and drive revenue in a sustainable manner”

Venues can get connected immediately today.

More ordering & delivery options for Australian sellers

A number of venues have signed up to Doshii directly from their Square POS with Todd Gawn, owner of The Bearded Jaffle in Ascot Vale providing some insights:

“I wish all our Apps were on Doshii connected to our Square POS. No more copying over orders from multiple different tablets to our POS means there’s no room for error, orders automatically appear on the POS – instantly! As soon as we view the order it prints to the printers – 100’s of orders means lots of time re-entering orders, from multiple tablets. We are saving 2 minutes on each order coming through, freeing up lots of time and making service flow so much better!”

I wish all our Apps were on Doshii connected to our Square POS

Bearded Jaffle use Doshii to connect Square
Bearded Jaffle use Doshii to connect Square

Doshii essentially removed an entire process for us on every order – meaning we can focus on service and speed up our preparation time. It’s only the first few days, but we couldn’t be happier with Doshii if we tried!”

More resources & support

Square has announced support for businesses during this time, including waiving software subscription fees and offering additional business assistance through their dedicated resource hub.

It’s Doshii’s view that on the other side of COVID-19, merchants and their customers’ willingness to adopt in-venue and out-of-venue digital technology will sky rocket. The Square and Doshii connector, opens the door for even more Australian venues to quickly and easily find, evaluate and manage connected Ordering App solutions for both out-of-venue and in-venue (when it starts again) ordering.

More ordering & delivery options for Australian sellers

“We are excited to partner with Doshii to provide Square sellers with additional options for ordering and delivery, especially during this time,” said Square Australia’s Business Development Lead Colin Birney. “This is an integration we know our hospitality businesses will appreciate, enabling them to use one simple system for all their ordering and payment needs, eliminating the hassle of juggling multiple apps and potentially missing sales.”

Venues using Square POS and want to connect with Doshii can find “Doshii” in the Square marketplace , or simply select ‘Square’ when getting started via our website.

For assistance, get in touch with Doshii directly at support@doshii.io


FAQ

How do I activate Doshii with Square?

What is the cost?

  • As of April, Doshii is waiving all Standard and Premium subscription fees to assist venues digitising during COVID-19, until October 2020.
  • Doshii has a Free plan offering for venues to connect one App for free on its basic plan. Doshii also offers more advanced, Premium and Enterprise starting from $49.90 per location per month. See: doshii.io/pricing
  • Square has simple pricing, charging one flat fee for transactions, with no long term contracts. Square also offers a 30 day free trial for their dedicated Restaurants POS software to help businesses get started.

What’s the catch?

  • There’s no catch – Doshii may charge Apps a nominal amount to connect to specific locations.

What’s the benefit to me?

  • Using Doshii’s Digital Menu Management features available within the Doshii Dashboard, venues can manage their menus across all of their Doshii connected Ordering and Delivery Apps, giving power back to the venue to save time in managing pricing, naming, images etc…

Are my images from Square available in Doshii?

  • Yes, if you have images attached to your menu in Square these will be automatically synchronised and appear within the Doshii Digital Menu management platform where you can also manage specific images of food and beverage across each of the connected Apps.

Where do App Orders show up in Square?

  • Orders will automatically pop-up on your Square POS, and be available in your Active Orders list. You can choose ‘View New’ to view the order and choose from a range of options – all available in the Orders section of your Square POS.

Do I need to manually set order wait times?

  • If your Ordering App supports this (most do) you configure the setting in your Ordering App.

Can I change the Order Status?

  • Yes. The Order status can be changed per order by navigating to the Orders section of your Square POS. New Orders are automatically marked as ‘new’ and you can then toggle the order to ‘Mark as in Progress’ and ‘Mark as Picked Up’

Who do we contact?

Square Connects With Doshii To Deliver A Range Of Ordering Apps To Square Merchants – set for release early 2020

Doshii and Square have inked a deal to connect Square merchants across Australia to Ordering Apps using the Doshii Platform.

The Doshii-Square integration will provide significant savings by allowing restaurants to focus their time and resources on key front-of-house operations, with any orders from a variety of Apps going straight to the kitchen and removes the need for restaurants to reconcile at the end of the night across a range of Apps.

Square for restaurants POS Doshii API

Doshii and Square anticipate rolling out across pilot venues early next year.

Doshii connects Apps to venues and is continuing to add a growing number of Apps to the Doshii marketplace.

Visit the marketplace here

 

Coca-Cola Amatil invests in Doshii’s future

Doshii is extremely pleased to announce that it has received the first investment made by Coca-Cola Amatil’s corporate venture programme, Amatil X which is a multimillion-dollar program set up to identify and invest in innovative growth opportunities outside of Amatil’s core beverages business.

Chris Sullivan, Coca-Cola Amatil Group Director of Partners & Growth, said Amatil X’s minority share investment will support Doshii to grow and expedite their planned expansion into the Asia-Pacific region and South Africa.

“Amatil X was launched in April to explore opportunities for growth outside of our core business and beyond innovation in beverages. This includes investing in companies like Doshii, which is using an innovative, scalable technology solution to solve a challenge facing many of our customers. The ability to seamlessly integrate App and POS technology will help hospitality venues meet the increasing expectations of their customers by offering a better experience.”

Coca-Cola Amatil Invests in Doshii

With a series of ongoing local and international integrations under its belt, Doshii continues to demonstrate how it helps businesses seamlessly manage the soaring number of ordering, payment, loyalty and reservation apps. More than 130 POS systems exist across Australia alone, and it’s technically impossible for this high number of POS to connect to continually expanding number Apps needing to connect.

Doshii solves this problem by allowing any POS or App to connect to its platform via a standardised API. This leaves the responsibility for integration and communication to Doshii and allows App and POS developers to focus on building great products, instead of trying to manage hundreds of potential integrations.

Greg Williams, Doshii General Manager, says of the investment: “Doshii is extremely proud of the confidence shown in us by Coca-Cola Amatil and looks forward to partnering with them. They bring a wealth of local and international connections, including strategic relationships with App and POS developers.”

“Software developers and businesses across multiple sectors, including hospitality and retail, are investing time, money and effort trying to keep up with the growing number of Apps being developed for consumers. This eats up valuable time that could be better spent on business priorities, or their next bright idea.

“Since our launch, we have worked to address this gap in such a way that developers, businesses and consumers all win. We are the logical integration platform for Apps and POS and have been tried and tested in the marketplace. We are here for the long term and will continue to add new Apps and POS as we focus on our vision of delivering better services to the hospitality and retail industries,” he adds.

“What we have achieved since 2015 is amazing and Coca-Cola Amatil will help expedite our future plans. We have recently signed integrations with POS companies across Southeast Asia and are set to deliver implementations over the coming months. We are also in active discussions with various Apps from ordering, loyalty and digital payments across APAC and South Africa.

Doshii’s Dashboard and Doshii Analytics lie at the heart of the company’s POS-agnostic platform. It allows Apps, and both legacy and cloud POS, to seamlessly integrate through its simple, easy-to-use technology, which facilitates real-time data exchange.

Coca-Cola Amatil invests in Doshii
Chris Sullivan – Coca-Cola Amatil Group Director of Partners & Growth, Sean O’Meara – Doshii CEO and Founder, and Greg Williams Doshii General Manager

Coca-Cola Amatil’s minority share investment in Doshii will help the company reach more hospitality businesses, restaurants and cafes across Australia and expedite their planned expansion into Southeast Asia, the Asia-Pacific region and South Africa. As part of the agreement, Chris Sullivan will take a seat on Doshii’s Board.

 

To find out how Doshii can help integrate your App or POS, start with a free trial below.

 

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