Zomato connects to Doshii

At Doshii we’re thrilled to announce the imminent launch of our integration with Zomato.

Zomato is a full stack food tech platform and one of the world’s largest hospitality aggregators, listing almost 70,000 venues in Australia. Zomato’s products include digital payments, a customer loyalty program, plus contactless dining.

From managing key venue data directly from your phone to streamlining your operations, Zomato’s diverse product toolkit has venues covered with everything from reservations to transactions.

Within Zomato’s range of software solutions, Contactless Dining provides venues with a contact-free table ordering and payment solution, that diners can use by simply scanning a QR code.

In addition, Zomato’s unique dining membership program, Zomato Pro, offers venues instant access to thousands of customers Australia-wide and free advertising on the app and website. For table management, Zomato Book equips venues with a commission-free reservation system, and all these features are just the beginning! Now united with Doshiii, Zomato’s product suite can be seamlessly integrated into venue’s existing POS system, enabling you to hit go from day one. We’re talking ALL of the benefits, none of the hassle.

Sign up below to register your interest and be one of the first to get access to the new Zomato and Doshii integration.

 

 

Resy Makes More Reservations Than Ever

Resy and Doshii Are Making The Art Of Reservations and POS Integrations Simple

The Resy platform has provided venues globally with more than 200 million guests reserving a place at venues’ tables. The platform includes a powerful CRM system when connected via Doshii to the venues point of sale system (POS). This unseen connection is able to provide near real-time insights into valuable customer behaviours, extended revenue opportunities, and how the guest rates your establishment.

Resy offers a standard seamless import of existing guest book and reservation data. Using the customisable guest messaging and confirmation SMS, the venues’ brand will always be recognised. During their visit, staff will be able to keep an eye on their visitors by connecting item-level POS data with your guests’ profile.

But How To Get Found?

Map Resy POS API

 

Active in more than 200+ cities globally with more than four thousand venues subscribing, Resy uses an extensive demand network to bring customers to restaurants.

An American Express Company 

Resy was recently acquired by American Express. Dining one of the top spending categories for AMEX cardholders and there are over 2 million enquiries into the AMEX concierge service each day for restaurant reservations. Resy and American Express are now partnering to bring more of those cardholders to Resy restaurants globally.

The platform also offers integrations with Resy.com (over 10M users), Google, Instagram and Facebook. These platforms integrate seamlessly with Resy, facilitating restaurant booking directly into their platforms.

Booking, Waitlist, Reservations SMS Confirmation And More

Not only does Resy bring new and existing customers into your venue but the platform has extended functionality to maintain your entire table management from an iPad. Drilling down with server sections, status updates and having an easy-to-use floorplan editor makes floor staff happy and efficient.

iPad Resy OS Seating Plan Doshii

The Resy App also allows for 2-way SMS (outside of automated confirmation texts) resulting in more efficiencies for the venue in communicating with the guest and quicker response time. Guest profiles which make it easy for guests to change/cancel their booking and protip texts mean guests can even text venues when they’re running late. This keeps no-shows to a minimum.

77% of reservations are confirmed or cancelled just with a text.

Fill cancellations automatically, with the notify automated waitlist, this is a great tool to establish how in-demand your venue is and which guests want a spot.

Automated Waitlist – Notify

Proprietary to Resy and a feature that has a direct impact on revenue generations is Notify. Guests can add their preference in terms of a window of time and party size if what they want isn’t available. If another guest cancels within that window of time, they are automatically notified of availability and the table can be instantly rebooked. No more worrying about filling cancelled reservations or wondering about your demand.

High Tech With A High Touch

By adding the Resy Widget code onto the venues’ website all reservations can be tracked from all sources – think that Tuesday promotion is bringing in big trade when actually there’s a weekly event happening around the corner? Resy eliminates the analytics guesswork by providing trackable web-based booking information on the business intelligence home page.

 

Customers Write Their Own Bio

Customers tell venues about themselves – by creating their own bio the venue is able to gain insights on the guests’ preferences and whether a special celebration is being planned. Also, venues can reward regular guests as VIP’s by exclusive access to tables they prefer.

Time To Leave At Their Own Speed

As Resy offers PCI compliant credit card handling, ResyPay is able to take payments to the next level of convenience – guests can view, pay and split a bill in one tap. Using the Doshii platform this transaction happens in real-time. Using Resy, venues are able to instantly aggregate all of their transaction and performance data in one place. Resy provides at-a-glance information right up to trend-analysis and KPI analysis.

What Do They Really Think

Only Resy has the technology to tie feedback to a guest name, their wait time, their table number, their server, their bill and items ordered. The venue is able to solicit private, 100% customisable feedback from the guest and then layer these guest experiences with like ratings and reviews from platforms like Facebook, and TripAdvisor.

Resy Surveys builds a direct connection with guests at scale, and collects meaningful, useful, and actionable feedback.

The Single Source Of Truth

By connecting the Resy OS platform to the venues’ POS via Doshii the venue benefits by being able to see the true value of transactions in real-time with no need for costly additional software development. Using the Doshii platform the seamless streaming of data is instant and secure.

Resy helps the best restaurants be their best.

Connect with Resy today.

View The Doshii App Marketplace Here

Get into contact today and get connected with Doshii

me&u Live With Doshii Across Popular Venues

me&u, Mobile Ordering & Payment App Makes It Happen With Doshii

The me&u App is being used extensively with the Doshii platform, allowing connectivity through to a range of POS system across a number of Australia’s leading hospitality brands including Opera Bar, Rockpool Dining Group, Fratelli Fresh, Barangaroo House, The Golden Sheaf, CLG Group, Half Moon & Shuk Bondi.

By connecting a restaurant or cafes’ Point of Sale (POS) with Doshii, venues can effortlessly accept orders from a range of Apps. With the me&u App customers are able to order and pay directly from their tables.

me&u Doshii Payment API

 

Creating A Great Dining-in Customer Experience + Increasing Table Spend

The me&u App has been working with Doshii since June this year across a range of venues wanting a frictionless ordering and in-App payment solution to entertain and delight their patrons at the venue. 

The Doshii platform streams the customers order directly to the venue’s POS system with dockets printing immediately in the kitchen – saving valuable labour, time and money by removing the need for a staff member to duplicate the order into the venue’s POS, eliminating errors and further optimising the venues operational flow. 

All the menu item and pricing information from the venue’s POS system is visible via the Doshii Dashboard and conveyed to me&u.

me&u = App Tap Order Pay – Seamlessly

By transforming the traditional menu, me&u is making Australian restaurants the most hospitable places on earth. The number of dining-in, loyalty and payment Apps is growing exponentially as patrons discover how easy it is to order food directly from their own device, while avoiding being interrupted at their table or having to queue and wait for the bill after the meal. 

Serial hospitality entrepreneur and founder of Dimmi (now ‘The Fork’), Stevan Premutico describes the me&u App as a combination of Instagram with the added convenience of Uber.

Get your venue connected with Doshii and me&u here

View The Doshii App Marketplace Here

Get into contact today and get connected with Doshii

me&u, Mobile Ordering And Payment App Partners With Doshii

Some Of Our Fave Restaurants Are Joining The Movement

Inspired by Stevan Premutico, the founder of Dimmi, me&u is a leading mobile ordering & payment app for cafes, restaurants and bars. me&u is growing fast with the app now available at a number of Australia’s leading hospitality brands including Opera Bar, Rockpool Dining Group, Fratelli Fresh, Barangaroo House, The Golden Sheaf, CLG Group, Half Moon, Shuk Bondi and Fratelli Fresh. All of these venues utilise Doshii Technology and tools to allow the orders from me&u to be sent directly to venues POS system.

me&u, Mobile Ordering & Payment App Makes It Happen With Doshii

Combining the beauty of Instagram and the convenience of Uber, me&u is making the dining experience better, faster and more convenient than ever before. Customers can now turn up to a restaurant, bar or café and simply tap, order & pay with ease. No more hands in the air trying to catch the waiter’s attention, no more standing in a queue and no more time wasted splitting the bill.

“Our ambition is simple, but it’s big. We want to make this industry better. Better for customers and for operators, and it all starts with the way we order and pay. Change seems impossible until it’s done, but soon we will look back and think ‘I can’t believe I used to stand four deep in a queue to order a beer or wait five minutes to pay a bill’. This is the change we are trying to inspire in venues across the country.” said Premutico.

Get your venue connected with Doshii and me&u here

App Tap Order Pay – Seamlessly

me&u Doshii Payment API

Sean O’Meara, CEO of Doshii comments, “There’s no hiding that mobile ordering in-venue is already trending as customers want convenience & speed and operators fight to create innovative ways to boost profit margins. Truth is, consumers enjoy ordering by themselves, it’s quicker, more interaction (when most of us live on our smart devices) and provides benefits to the restaurant of not only reducing costs and streamlining the manual order entry process figures show an increase of 15% spent through the App. I believe next year is going to be a big year for operators adopting in-venue ordering technology”

 A Pairing For Perfection

The partnership has gone beyond testing and implementation of seamless payments at venues – currently, there has been a significant increase in orders using me&u month on month at Live hospitality venues with no special training, additional hardware or time investment required by restaurants, bars and entertainment spaces. Patrons feedback has been positive at the venues.

Doshii_Me&U App_Ordering POS Doshii App Split Payments Me&U App

me&u are proud to be in partnership with the team at Doshii utilising their platform and dashboard has been key to allowing the me&u App to connect with POS. Menu information from the POS is updated in real-time using the Doshii product, meaning the venue’s menu in the me&u App is always correct and removes the hassle and costs of re-entering orders into the POS, saving on labour costs.

“It’s been a great partnership to date and we look forward to partnering with Doshii as we continue to push the boundaries of innovation for this great industry.”

~Stevan Premutico, Founder of me&u

Get your venue connected with Doshii and me&u here

View The Doshii App Marketplace Here

Get into contact today and get connected with Doshii

Doshii saves restaurants time and Deliveroo delivers

The Doshii and Deliveroo partnership is growing.

Deliveroo is on a mission to transform the way we order food. Partnering with national favourites to local hotspots – Deliveroo brings delicious food that customers love, right to their door or office.

In the past, Deliveroo orders typically took around 90 seconds for restaurants to manually enter and process. The Doshii-Deliveroo integration provides significant savings by allowing restaurants to focus their efforts and resources on front-of-house operations, reducing errors and making it even easier and quicker for staff to process orders.

Hungry customers are near you, and searching to order a meal and have it delivered now.

More and more restaurants are using Deliveroo delivery services and are making use of the Doshii platform. The venue no longer needs to have a staff member duplicate the order into their Point of sale (POS) system or to house an additional cumbersome tablet to receive the order. The order is simply streamed to the venue and captured by the POS system; the transaction is seamless. No manual capture mistakes, no special staff training and an optimised experience for customer and venue. See more here

Integrating directly with the POS also removes the need for restaurants to reconcile between the Deliveroo App and the POS. This creates further time efficiencies for restaurants and their staff, who may have multiple order ahead apps that all need to be reviewed and matched up at the end of the month.

On average, order to delivery is completed within 30 minutes and Deliveroo customers are loving the convenience. By constantly innovating and expanding, Deliveroo offers convenience to those who are hungry and ready to search via their app or other devices, order and pay then wait for the order to be delivered.

Through tech improvements and innovations, Deliveroo has already cut its delivery time by 20%, meaning riders are able to complete more deliveries per hour and increase their earnings, restaurants are able to increase their sales, and – of course – customers get their food even faster. Machine learning helps Deliveroo to predict the time it will take to prepare a meal, helping to streamline the delivery experience.

For venues, Deliveroo offers tools to market your restaurant, online ordering and delivery, a strong rider network, easy to use technology and a great customer experience. Thousands of potential customers are searching the Deliveroo platform daily.

With the Doshii API and Deliveroo – we are delivering success

Is your venue interested in getting started with integrating your point of sale system into Deliveroo and become more efficient and avoid future manual order entry mistakes? Doshii offers a FREE lite version – click here to see if our LITE freemium package is the right one for your venue.

Tanda and Doshii Making Better Staffing Decisions At Venues POS

Tanda is a cloud-based global workforce success software. The platform offers strong payroll and rostering features, as well as powerful real-time insights that help businesses track the connection between sales and their human capital.

Tanda user using screen in app doshii api

Tanda believes that organisations are successful when their workforce is successful

Tanda lets venues on-board employees, build shift rosters in minutes, automatically calculate pay based on the hospitality award and employees are able to clock in via the Tanda time clock app.

This is particularly valuable in the hospitality industry, as operational management and staff can compare expected to actual figures as the day progresses – allowing them to make on-the-spot adjustments as needed and ensuring they are able to make better data-driven decisions

Tanda relieves the administrative burden by helping venues:

  • Stay in control of staff rostering and shift swapping as the Tanda mobile App puts rosters, notifications, leave management, and the ability to cover shifts in the hands of employees.
  • Ensure regulatory compliance with Hospitality award rates as well as automating their wage calculations, including base rates, overtime, allowances, and higher duties
  • Manage and predict staff count based on-demand data

Bringing the venue all the data it needs to effectively manage teams on an easy to navigate platform with Tanda.

Doshii GM, Greg Williams, explains, “Having live data allows customers to control their business and fine-tune their operation as the day unfolds, instead of having to try and correct events after the fact when it’s too late to remedy.”

Connecting directly into a venues single source of truth, the point of sale system (POS) and Tanda. The Doshii API is used to connect the Tanda platform with the venues POS ensuring that the data is allied and accurate in real-time, seamlessly.

Tanda Live Insights

Dan Etiel, Tanda CMO says “By connecting Tanda and Doshii, customers get real-time sales data which allows them to optimise their business operations live throughout the day by making data-driven decisions. This level of insight has not been available before and is a significant step forward for real-time business intelligence.”

Measure the metrics that matter

Tanda further offers a customisable on-boarding process for venues and a one-touch intelligent rostering with 5-point compliance check. A convenient mobile solution for employees to view rosters, apply for leave and offer to fill vacant shifts. The App can send automated reminders to staff for their next shift and offers optimised time and attendance with facial detection, for easy clocking in.

Doshii Tanda Shift PlannerTanda Screen Clock Out Doshii APITanda POS Team shifts Doshii

The handy Scheduling App sends notifications the manager on shift when staff are late, working beyond their roster, going into unexpected overtime, not taking a required break or are absent. Operational compliance is ensured as Tanda offers Award interpretation for over 35 industry awards and the ability to build in EBA’s on request.

Become compliant with ease – pay wages correctly every time with Tanda

Wages and payroll are simplified and Tanda offers payroll integrations with all top payroll solutions and offers a secure 2-way sync.

 

Tanda  offers a FREE 14 day trial – sign up your venue here

Doshii Every critical business app you need to run your hospitality venue – check out our integrated apps.

 

 

Mr Yum partners with Doshii to seamlessly connect to POS systems

Mr Yum, an innovative startup that allows customers to see a visual version of a venue’s menu on their phone by simply hovering their camera over a QR code, has recently partnered with Doshii to seamlessly connect to POS systems.

Imagine Instagram for the restaurant menu but better! Most menus don’t bring a flutter to your heart but with Mr Yum dishes are brought to life.

Mr Yum solves the age-old problem of deciding what to order at a venue by showcasing beautiful photos of every dish and allowing users to filter menus by categories like vegetarian, vegan and gluten-free. They can even see the whole menu translated into 5 other languages including Mandarin and delve deeper into dishes by reading the ingredient definitions. No more feeling silly asking what ‘labneh’ is!

Even better, the online visual menu offering is completely free for venues.

Mr Yum also offers a mobile order and payment portal that uses Doshii to connect seamlessly to a venue’s POS system, allowing the customer to order straight from their phone.

Australian Venue Co, who has recently gone live with the Mr Yum-Doshii integration at the Winter Village in Melbourne’s Federation Square, encourages venues to adopt these beautiful mobile menus. Kelsi from Australian Venue Co had the following to say “Orders from consumers own devices are quickly processed by allowing our customers to scan a QR code and be redirected to a web-ordering page, complete with images of all the items that we sell. Once the order is complete and payment is made the order is sent directly to our POS system via Doshii and prints out at the relevant areas, reducing cost and resulting in faster orders.

Watch the video below to see Mr Yum in action Winter Village in Melbourne.

Mr Yum at Melbourne's Winter Village

Want to have your own little slice of a winter wonderland down under? ? ??Now you can! ?The Winter Village is a euro-style slice of winter wonderland at Fed Square – complete with an ice skating rink, cosy igloo village and menu of specialty winter foods you can order easily though Mr Yum on your phone, with no app required! ??Mr Yum mobile web ordering means no standing in line in the cold! Order on your phone from anywhere at the event and you’ll receive a text message when your food is ready to collect! ? ? ?Follow Haley on her night out there to see the magic for yourself. ?????

Posted by Mr Yum on Friday, 14 June 2019


Kim Teo, co-founder of Mr Yum has said that “the benefit of using Mr Yum is that users buy more on digital platforms using visual persuasion. The diner is happier as they have had a better experience at the venue, more information and quicker service.”

Using Mr Yum is easy as pie – the user simply scans the unique QR to see photos of each dish with descriptions and pricing. Then with the click of a button, items can be added to cart and payment processed via one-touch Apple or Google Pay. The order is then placed via the venue’s POS system – thanks to Doshii.

Do you want to connect your venue to Mr Yum via Doshii? Register your interest here.